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Windows, more How to..

 

Section 21: Windows, more How to..
  1. How to Cause CD Player to Play Audio CDs Automatically.
  2. How to Copy Files and Programs from a CD-ROM to a Hard Disk
  3. Top Articles for Windows 98
  4. Explanation of Error Codes Generated by Device Manager
  5. How to Perform Clean-Boot Trouble Shooting Windows 98
  6. How to Perform Clean-Boot Trouble Shooting Windows Me
  7. How to Troubleshoot Using the Msconfig Utility with Windows 98
  8. Poor Performance from CD-ROM-Based Program
  9. Problems with VCOMM After Standby
  10. How to correct Error Message "No Valid Drive/Disc Found" Playing Audio CD After Using Data CD-ROM
  11. CD-R/CD-RW/DVD-R Default Functionality and Software for Windows 2000
  12. DVD Device Reports Drive/Disc Error Until Media Is Reinserted
  13. No Sound from DVD after Clean Windows Me Install on Dell Inspiron 7000
  14. Description of DVD Player in Windows Me

 

 

win1-1-1: How to Cause CD Player to Play Audio CDs Automatically

The information in this article applies to:


SUMMARY

If the Auto Insert Notification option is disabled or unavailable, audio compact discs (CDs) are not played automatically. Instead, you must start CD Player and then click Play. This article describes how to cause audio CDs to be played automatically when you start CD Player.


MORE INFORMATION

To cause an audio CD to be played as soon as you start CD Player, follow these steps:

  1. Use the right mouse button to click the Start button, and then click Explore on the menu that appears.

  2. Double-click the Programs folder, the Accessories folder, and then the Multimedia folder.

  3. Use the right mouse button to click the CD Player icon, and then click Properties on the menu that appears.

  4. On the Shortcut tab, change the entry in the Target box to read:

    C:\Windows\Cdplayer.exe /PLAY

  5. Click OK.

Additional query words:

Keywords : kbtool
Issue type : kbhowto
Technology :

 


Last Reviewed: January 3, 2001
2001 Microsoft Corporation. All rights reserved. Terms of Use.

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win1-1-2: How to Copy Files and Programs from a CD-ROM to a Hard Disk (Article Q259252 )

The information in this article applies to:

  • Microsoft Windows 98 Second Edition
  • Microsoft Windows 98
  • Microsoft Windows 95
  • Microsoft Windows Millennium Edition


SUMMARY

This article describes how to copy files and programs from a CD-ROM to a hard disk. The following topics are included in this article:

  • Copying Files from a CD-ROM to a Hard Disk

  • Copying Programs from a CD-ROM to a Hard Disk


MORE INFORMATION

Copying Files from a CD-ROM to a Hard Disk

When you install a program from a CD-ROM, files are automatically copied to your hard disk; you should not have to perform any additional actions or copy any additional files to your hard disk. However, it may be useful to copy files from a CD-ROM to a hard disk (for example, to view files at a higher speed, to permit alteration of the files, and so on). To copy files from a CD-ROM to a hard disk:

  1. If you already have a folder on your hard disk to contain the files from your CD-ROM, note the full path to your folder (for example, C:\Pictures, D:\Images, and so on), and then skip to step 2. If you do not have a folder for your files, create a new folder:

    1. Click Start, point to Programs, and then click Windows Explorer.

    2. Click the hard disk you want to contain the new folder. On the File menu, point to New, and then click Folder.

    3. Type a descriptive name for your folder, and then press ENTER. For example, if you want to copy picture files to your hard disk, you might name the folder Pictures, Images, or some other descriptive name. Note the full path to your folder (for example, C:\Pictures, D:\Images, and so on), and then quit Windows Explorer.

  2. Click Start, point to Programs, and then click MS-DOS Prompt.

  3. At the command prompt, change to the CD-ROM drive, and then change to the folder that contains the files you want to copy. For example, if you want to copy files from the Drivers folder on the Windows 98 CD-ROM and your CD-ROM drive is drive D, type the following commands, pressing ENTER after each command:

    d:
    cd\
    cd drivers

  4. Copy the files from the source folder on the CD-ROM to the destination folder on your hard disk. To continue the previous example, if your source folder is the Drivers folder on the Windows 98 CD-ROM, your CD-ROM drive is drive D, and you want to copy files to the C:\Drivers folder, type the following commands, pressing ENTER after each command:

    copy *.* c:\drivers
    exit

Copying Programs from a CD-ROM to a Hard Disk

Most programs you install from CD-ROM cannot be copied to a hard disk. Instead, most or all of the files are automatically copied to the hard disk when you install the program from the CD-ROM. Because of this, you do not typically need to perform any additional copying to use your program on your hard disk. Note that some Setup programs can be run after you copy the Setup files to a "flat" folder on your hard disk. For additional information about installing a program from a flat folder on your hard disk, click the article number below to view the article in the Microsoft Knowledge Base:

Q169501 How to Install Windows 95 from a Hard Disk

Additional query words: winmil winme

Keywords : kbtool win95 win98 win98se kbWinME
Issue type : kbhowto
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Last Reviewed: January 29, 2001
2001 Microsoft Corporation. All rights reserved. Terms of Use

 

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win1-1-3: Top Articles for Windows 98 ( Article Q187602 )

This Article is a little too big for me to post here, please follow this link---->

Q187602

You will find a huge list of MS articles but they are not "Click-able". One option would be to open a second window and go here. You do do not need to select a product in Section 1, in Section 2 select "Specific Article Number", in Section 3 type in the the number, example Q187602

win1-1-4: Explanation of Error Codes Generated by Device Manager ( Article Q125174 )

This Article is a little too big for me to post here, please follow this link---->

Q125174

 

win1-1-5: How to Perform Clean-Boot Trouble Shooting Windows 98 (Article Q192926)

This Article is a little too big for me to post here, please follow this link---->

Q192926

 

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win1-1-6: How to Perform Clean-Boot Trouble Shooting Windows Me ( Article Q267288 )

 

How to Perform a Clean Boot in Windows Millennium Edition


The information in this article applies to:

  • Microsoft Windows Millennium Edition


SUMMARY

This article describes how to disable common startup programs, settings, and drivers to troubleshoot issues in Windows Millennium Edition (Me). This procedure is known as "clean booting."

Use this procedure only to troubleshoot error messages or behaviors when you have been unable to determine the cause of the issue. Following these steps results in a temporary loss of some functionality. Restoring the settings restores the functionality, but may result in the return of the original error message or behavior.


MORE INFORMATION

Search the Microsoft Knowledge Base for information about your specific issue before following the steps in this article. This information is not intended to troubleshoot specific issues. If you are receiving a specific error message or behavior, search the Microsoft Knowledge Base by using the text of the error message and a description of the issue or behavior. The Microsoft Knowledge Base is available at the following Microsoft Web site:

http://support.microsoft.com

How to Perform a Clean Boot in Windows Me

  1. Click Start, click Run, type msconfig in the Open box, and then click OK.

  2. On the General tab, click Selective startup.

  3. Click to clear all of the check boxes under Selective startup.

  4. On the Startup tab, click to select the *StateMgr check box.

  5. Click OK. When you are prompted to restart your computer, click Yes. After the computer restarts, Click Start, click Run, type msconfig in the Open box, and then click OK.

    IMPORTANT: Look closely at the General tab to ensure that the check boxes you cleared are still cleared. Proceed to step 6 if none of the check boxes is selected. If you see a disabled or gray check box, your computer is not truly "clean-booted" and you may need assistance from the manufacturer of the program that places a check mark back into Msconfig.

  6. After you verify that your computer is clean-booted in step 5, you can isolate the issue. If the original issue does not reoccur after the clean boot, select one item at a time under Selective startup, and then restart the computer to see if the additional entry reproduces the original issue.

How to Return from a Clean Boot State

  1. Click Start, click Run, type msconfig in the Open box, and then click OK.

  2. On the General tab, click Normal startup.

  3. Click OK. Click Yes when you are prompted to restart your computer.

Categories That Are Disabled in a Clean Boot

  • System.ini entries
  • Win.ini entries
  • Static virtual device drivers (VxDs)
  • Startup items
  • Environment variables for MS-DOS emulation



NOTE: The following VxDs should be checked in the static VxD tab of the System Configuration Utility to ensure proper functioning for internet/networking access:

VNETSUP
NDIS
VNETBIOS
VREDIR

Additional query words: system configuration utility

Keywords : kbenv kbFAQ kbWinME
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Last Reviewed: March 29, 2001
2001 Microsoft Corporation. All rights reserved. Terms of Use.

 

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win1-1-7: How to Troubleshoot Using the Msconfig Utility with Windows 98 (Article Q281965 )

 

How to Troubleshoot Using the Msconfig Utility with Windows 98


The information in this article applies to:

  • Microsoft Windows 98
  • Microsoft Windows 98 Second Edition


SUMMARY

This article describes how to use the Microsoft System Configuration (Msconfig) utility to troubleshoot configuration errors in Windows 98 and Windows 98 Second Edition.


MORE INFORMATION

The Msconfig utility automates the routine troubleshooting steps that Microsoft Technical Support engineers use when they diagnose issues with the Windows 98 and Windows 98 Second Edition configuration. When you use this tool to modify the system configuration, you are prompted to select check boxes to eliminate issues that do not pertain to your configuration. This process reduces the risk of typing errors that can occur if you use Microsoft Notepad and Microsoft System Configuration Editor.

When you use Msconfig.exe, you can easily reset or change the configuration settings in Windows to include preferences for the following files and settings:

  • The System.ini file

  • The Win.ini file

  • The Config.sys file

  • The Autoexec.bat file

  • The Winstart.bat file

  • The programs that are set to load during Startup (these programs are specified in the Startup folder and in the registry)

To prevent any of these items from loading when you restart the computer, use either of the following methods:

  • Click the General tab, and then click Diagnostic startup. When you use this option, the device drivers and software are loaded interactively when you restart the computer.

    -or-

  • Click the General tab, and then click Selective startup. When you use this option, you can choose the configuration files that you do not want loaded when you restart the computer. When you click Selective startup, the options are configured in one of the following ways:

    • If the check box is selected, the configuration file that is listed is processed when you restart the computer.

    • If the check box not selected, the configuration file that is listed is not processed when you restart the computer.

    • If the check box is selected but unavailable, some items are still loading from that configuration file when you restart the computer.

    • If the check box not available, the configuration file is not present on the computer.



To ensure that all of the configuration files and all the items that are listed in those files are loaded, click the General tab, and then click Normal startup.

NOTE: You can use the Msconfig utility to create a backup copy of your computer files before you begin a troubleshooting session. To do this, click the General tab, click the Create Backup button, and then click OK. You should create backup copies of your computer files to ensure that the modifications that were made during your troubleshooting session can be reversed.

To restore your backup files, click the General tab, and then click the Restore Backup button.

To prevent individual items or lines of the specific configuration files from loading when you restart your computer, click the tab for that particular configuration file, and then click to select the check box for the individual line or item that you do not want loaded when you restart your computer. If you click to select a check box for a folder in any of the configuration files that contain folders, all items in that folder are cleared. If files or folders contain checked boxes that are unavailable, only some of the items are selected or not selected in that file or folder.

To change the currently active line or item, use your mouse or pointing device to click individual lines, or use the Move Up or Move Down button.

To create a new entry in any of the configuration files, click the New button.

To edit a line that is currently selected, click the Edit button.

In the configuration file, if a line has an icon that is shaped like a Windows flag next to it, the file is a Windows system file that is configured to the Windows default setting.

In a configuration file, if a line has a pencil-shaped icon next to it, the line has been manually edited in the Msconfig utility.

NOTE: When you click to clear a check box for an item or a line, the computer automatically switches to Selective startup mode. This state is reported on the General tab of the utility.

After you make all the selections in the Msconfig utility, and then click OK, you are prompted to restart the computer to initiate the changes.

To access the following computer utilities, click the View menu. The following utilities and folders are displayed:

  • Control Panel

  • Device Manager

  • Printers Folder

  • Display Settings

  • Multimedia Settings

  • Fonts Folder

For additional information about advanced troubleshooting settings, click the article number below to view the article in the Microsoft Knowledge Base:

Q181966 System Configuration Utility Advanced Troubleshooting Settings


For additional information about how to perform Clean-Boot troubleshooting for Windows 98, click the article number below to view the article in the Microsoft Knowledge Base:

Q192926 How to Perform Clean-Boot Troubleshooting for Windows 98

Additional query words:

Keywords : kbtool kbtshoot win98 win98se
Issue type :
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Last Reviewed: March 23, 2001
2001 Microsoft Corporation. All rights reserved. Terms of Use.

 

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win1-1-8: Poor Performance from CD-ROM-Based Program (Article Q141368 )

 

Poor Performance from CD-ROM-Based Program


The information in this article applies to:

  • Microsoft Windows Millennium Edition
  • Microsoft Windows 98 Second Edition
  • Microsoft Windows 98
  • Microsoft Windows 95


SYMPTOMS

When you run a program that accesses a CD-ROM drive, you may notice that the program is not performing optimally. You may notice slow data transfer in a business or reference program, or skipping or slow audio and video in a multimedia program.


CAUSE

This behavior can occur when the Supplemental Cache Size and Optimize Access Pattern For settings are not be set correctly for your CD-ROM drive.


RESOLUTION

To resolve this issue, follow these steps improve your CD-ROM drive's performance:

  1. Click Start, point to Settings, click Control Panel, and then double- click System.

  2. On the Performance tab, click File System.

  3. Click the CD-ROM tab.

  4. Move the Supplemental Cache Size slider to the right to allocate more random access memory (RAM) for caching data from the CD-ROM drive or to the left to allocate less RAM for caching data.

    Note that many multimedia programs perform better with a smaller cache because these program tend not to reuse data.

  5. For reading continuous data, such as .avi files, use a higher setting in the Optimize Access Pattern For box. For reading random data, increase the Supplemental Cache Size setting and decrease the Optimize Access Pattern For setting.

  6. Click OK, and then click Close. When you are prompted to restart your computer, do so.

NOTE: If you are using real-mode drivers for your CD-ROM drive, these settings have no effect.


MORE INFORMATION

The supplemental cache is used to hold path table, directory, and file information. It is a passive cache holding data that has been accessed and may be accessed again.

The Optimize Access Pattern For setting is based on a 64K cache (single- speed read ahead plus 14K random access cache). This is incremented in 50K increments depending on the CD-ROM drive speed. It is an active buffer storing data initially read from the CD-ROM.

The default cache size is not based on the CD-ROM drive, but on the amount of RAM in the computer, as follows:

  • For computers with less than 8 MB of RAM, the default setting is single-speed read ahead cache (50K) + small random access cache (14K).

  • For computers with from 8 to 12 MB of RAM, the default setting is double-speed read ahead cache (100K) + medium random access cache (512K).

  • For computers with more than 12 MB of RAM, the default setting is quad-speed read ahead cache (200K) + large random access cache (1024K).

Additional query words:

Keywords : kbenv kbhw win95 win98 win98se kbWinME
Issue type : kbprb
Technology :

 


Last Reviewed: December 14, 2000
2001 Microsoft Corporation. All rights reserved. Terms of Use.

 

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win1-1-9: Problems with VCOMM After Standby (Article Q239787 )

 

Problems with VCOMM After Standby


The information in this article applies to:

  • Microsoft Windows 98


SYMPTOMS

You may have problems getting the modem port to open when you are running diagnostics on the modem half of a WinModem adapter. This behavior may occur after the computer enters Standby mode, you wake the computer, and you then run the diagnostics again.


RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/directory/overview.asp

NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English-language version of this fix should have the following file attributes or later:

   Date     Time        Version    Size     File name   Platform
   ---------------------------------------------------------------
   6/25/99  12:51:29pm  4.10.2017  33,107   Vcomm.vxd   Windows 98 



STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: power management

Keywords : kbhw win98
Issue type : kbprb
Technology :

 


Last Reviewed: February 22, 2001
2001 Microsoft Corporation. All rights reserved. Terms of Use.

 

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win1-1-10: How to correct Error Message "No Valid Drive/Disc Found" Playing Audio CD After Using Data CD-ROM(Article Q265314)

 

Error Message "No Valid Drive/Disc Found" Playing Audio CD After Using Data CD-ROM


The information in this article applies to:

  • Microsoft Windows 98
  • Microsoft Windows 98 Second Edition


SYMPTOMS

When you attempt to play an audio CD after you use a data CD-ROM, you may receive an error message that states that there is no CD in the drive. The exact error message that is displayed is determined by the program. Some programs, such as Microsoft Windows Media Player 7, may not detect the audio CD even if you eject and reinsert it several times. times. The error message that you receive may be similar to the following sample error message:

No valid drive/disc found

This problem occurs only if the Auto Insert Notification option is disabled for the CD-ROM or DVD-ROM drive. This option is typically available on the Settings tab in the properties for the CD-ROM or DVD-ROM drive.


CAUSE

The CD interpretation layer does not handle the result of an inquiry command, which causes it to report that an audio CD is not supported.


RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/directory/overview.asp

NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

   Date        Time     Version    Size    File name  OS
   -----------------------------------------------------------------
   06/21/2000  12:47pm  4.10.2185  31,931  Cdvsd.vxd  Windows 98
   06/21/2000  12:33pm  4.10.2224  32,443  Cdvsd.vxd  Windows 98 
                                                      Second Edition 


WORKAROUND

When this behavior occurs, try removing and reinserting the audio CD to resolve the issue.


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words:

Keywords : kbsound kbtool win98 win98se
Issue type : kbprb
Technology :

 


Last Reviewed: February 22, 2001

 

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win1-1-11: CD-R/CD-RW/DVD-R Default Functionality and Software for Windows 2000 (Article Q 260992)

 

CD-R/CD-RW/DVD-R Default Functionality and Software for Windows 2000


The information in this article applies to:

  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
  • Microsoft Windows 2000 Server


SUMMARY

This article describes the default functionality in Windows 2000 for CD-R, CD-RW, and DVD-R devices. It also describes third-party "burner" software that is known to support Windows 2000.

The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.


MORE INFORMATION

The built-in Windows 2000 drivers for CD-R, CD-RW, and DVD-R devices treat them as read-only devices. Note that no version of Microsoft Windows to date (Windows 2000, Microsoft Windows NT, Microsoft Windows 98, Microsoft Windows 95, or Microsoft Windows 3.x) natively supports the ability to write to CD-R, CD-RW, or DVD-R devices. Writing to (or "burning") these devices requires third-party drivers and software in Windows 2000.

Third-Party Software

The following third-party software is known to support Windows 2000.

NOTE: If you encounter any issues with the third-party products mentioned in this article, please contact the manufacturer for support. Also, you should verify with the manufacturer which versions of their software are supported with Windows 2000.

Adaptec CD-R Software

  • Easy CD Creator version 3.5c
  • Easy CD Creator versions 4.0, 4.02 (4.02 is officially supported on Windows 2000)
  • Adaptec DirectCD 3.01

Adaptec Easy CD Creator version 3.5b or earlier, and Adaptec DirectCD versions 3.0 or earlier, are not supported on Windows 2000-based computers and may encounter problems if you install them. For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

Q237468 Windows 2000 May Display an Error Message on a Blue Screen with Adaptec CD-R or CD-RW Software

Visit the following Adaptec Web site for additional information and to obtain support updates and patches for Easy CD Creator and DirectCD:

http://www.adaptec.com/tools/compatibility/win2k_cdr.html

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

Software Architects

  • WriteDVD! 2000 version 1.0

Visit the following Software Architects Web site for support and updates:

http://www.softarch.com/

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

Golden Hawk Technology

  • Golden Hawk CD-R software version 3.8A

Visit the following Golden Hawk Technology Web site for support and updates:

http://www.goldenhawk.com

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

Nero by Ahead Software

  • Nero CD-R Software version 4.0.9.1 (is Windows 2000 compatible)

Visit the following Nero Web site for support and updates:

http://www.nero.com/en/Index2.html

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

Gear Software B.V.

  • Gear Pro version 4.41
  • Gear Data version 4.41
  • Gear Pro DVD version 2.0

These versions support Windows 2000 with the Gear software drivers installed. Visit the following Gear Web sites for support and updates/patches for Gear CD-R/DVD Software:

http://www.gearcdr.com/html/updates/gearwin/drivers/index.html

http://www.gearsoftware.com/html/updates/index.htmll

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

Additional query words: dvd-ram

Keywords : kb3rdparty w2000device
Issue type : kbinfo
Technology : kbwin2000AdvServSearch kbwin2000Ssearch kbwin2000ProSearch kbWinAdvServSearch

 


Last Reviewed: October 27, 2000

 

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win1-1-12: DVD Device Reports Drive/Disc Error Until Media Is Reinserted (Article Q223809)

DVD Device Reports Drive/Disc Error Until Media Is Reinserted


The information in this article applies to:

  • Microsoft Windows 98


SYMPTOMS

If there is a DVD disc in the DVD player when you start Windows 98 and all of the computer's IRQs are in use, you may receive the following error message when you start the MediaMatics Express player:

No valid drive/disc found

After you eject and reinsert the disc, or you query the drive using Windows Explorer, the problem no longer occurs.


CAUSE

The Installable File System Manager (IFSMGR) is improperly handling Plug and Play rebalancing.


RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. This fix may receive additional testing at a later time, to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 98 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/directory/overview.asp

NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

   Date      Time    Version      Size    File name   
   -------------------------------------------------
   03/17/99  09:28p  4.10.2000   185,926  Ifsmgr.vxd 



STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was corrected in Windows 98 Second Edition.


MORE INFORMATION

This problem is known to occur on the IBM ThinkPad 600E notebook computer using Windows 98 when all IRQs are consumed by hardware. If all of the IRQs are not used, the problem does not occur. For example, the problem does not occur if you disable the notebook's IR port and reboot.

The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words:

Keywords : kb3rdparty kbhw win98 kbIFS
Issue type : kbprb
Technology :


Last Reviewed: February 22, 2001

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win1-1-13: No Sound from DVD after Clean Windows Me Install on Dell Inspiron 7000 (Article Q259990)

No Sound from DVD After Clean Windows Me Install on Dell Inspiron 7000


The information in this article applies to:

  • Microsoft Windows Millennium Edition


SYMPTOMS

After you perform a "clean" installation of Windows Millennium Edition (Me) on a Dell Inspiron 7000 computer that has a DVD drive and a Luxsonor DVD decoder card, you may not hear sound from a DVD movie even though the driver for the decoder card is installed and all other system sounds work.

A "clean" installation of Windows means either installing Windows on a blank hard disk, or installing Windows in a folder other than the folder in which an existing version of Windows is installed.


CAUSE

The default Windows Driver Model (WDM) audio driver that is included with Windows Me does not support DVD audio.


RESOLUTION

Download and install the latest audio driver for the computer from the Dell Support Web site (http://support.dell.com), even though the driver may be older than the driver that is included with Windows Me.

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

Additional query words:

Keywords : kbhw kbsound kbWinME kbProd2Web
Issue type : kbprb
Technology : kbWinMEsearch kbWinME

 


Last Reviewed: May 8, 2001

 

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win1-1-14: Description of DVD Player in Windows Me (Article Q 272985)

 

Description of DVD Player in Windows Millennium Edition


The information in this article applies to:

  • Microsoft Windows Millennium Edition


SUMMARY

Microsoft Windows Millennium Edition (Windows Me) includes a redesigned version of Microsoft Windows 98 Digital Video Disc (DVD) Player. Unlike the Windows 98 version, the new Windows Me version supports software decoding for playback of DVD movies without a dedicated decoder card.

Windows Me DVD Player supports software DVD decoding if the decoder is installed by a third party. Windows Me does not include a DVD Moving Picture Experts Group 2 (MPEG2) software decoder. After you install a compressor/decompressor (codec) or a program that comes with a codec, Windows Me DVD Player can play back a movie without the need for one of the special hardware decoders that DVD Player supports.

When you start DVD Player, if you do not have a supported hardware decoder, or a previously-installed software decoder, you receive the following message:

To use the DVD player, you need to install either a software DVD decoder, or a hardware DVD decoder. For more information, click Help.

A Pentium II 333 megahertz (MHz) processor or higher is required for the software decoding of DVDs.

You must manually start Windows Me DVD Player from a command prompt because there is no shortcut for the program on the Start menu, or on the desktop.

To create a shortcut to DVD Player, follow these steps:

  1. Double-click My Computer.

  2. Double-click the icon for the drive that contains the Windows folder (usually C), and then double-click Windows to open the Windows folder.

  3. Right-click Dvdplay.exe, point to Send To, and then click Desktop as a shortcut.

Windows Me DVD Player also includes the ability to capture still images from movie playback as long as the software or hardware decoder supports this feature as well. If your decoder card or software decoder does not support still image capture, you receive the following message:

DVD player is unable to capture the image because the decoder on your system does not support it.


MORE INFORMATION

For additional information about DVD Player, click the article numbers below to view the articles in the Microsoft Knowledge Base:

Q263760 Unable to Change Resolution While DVDExpress Program Is Playing a DVD

Q261737 Cinemaster Software Decoder Causes Computer to Stop Responding

Q265380 Yamaha DS1 WDM Driver Causes Static When You Play a DVD

Q250177 You Receive a Bluescreen Error When Ejecting a DVD in Windows Me DVD Player

Q265769 Creative Dxr2 Hardware DVD Decoder Does Not Support the Zoom In/Out Function

Q259990 No Sound from DVD After Clean Windows Me Install on Dell Inspiron 7000

Q259867 No DVD Audio with ESS Maestro Sound Cards

Q258936 Switch from DVD Player to Full-Screen MS-DOS Session Creates Pink Lines

Additional query words:

Keywords : kbWinME
Issue type :
Technology : kbWinMEsearch kbWinME

 


Last Reviewed: January 30, 2001

 

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