Article Q262714
The information in this article applies to:
The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding these
products' performance or reliability.
SYMPTOMS
When you start the Adaptec Easy CD Creator version 3.5b or earlier, you receive the following error message:
Your are attempting to run a version of Adaptec Easy CD Creator that is incompatible with this version of Windows. Before running this software, you should upgrade to Easy CD Creator 3.5c, or later.
For further information, visit Adaptec at http://cdr.adaptec.com
CAUSE
The Adaptec Easy CD Creator versions 3.5b and earlier are incompatible with Microsoft Windows Millennium Edition (Me).
RESOLUTION
To resolve this issue, upgrade to the Adaptec Easy CD Creator version to 4.02d.
MORE INFORMATION
The third-party contact information included in this article is provided to help
you find the technical support you need. This contact information is subject to change
without notice. Microsoft in no way guarantees the accuracy of this third-party contact
information.
To get the latest update for Easy CD Creator, and for further information, go to the
Adaptec Web site:
http://cdr.adaptec.com
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6-2-2: The CD-ROM refuses to run automatically under Windows 95/98 when a disc is inserted.
This may occur when the "auto insert notification" feature is enabled. In most cases, the trouble is caused by an incorrect value in the registry. To resolve this problem, use the registry editor to locate the following key: **(Remember to always back up your registry first !!)**
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoDriveTypeAutoRun
Then modify the value for the "NoDriveTypeAutoRun" key to: 0000 95 00 00 00 ( or 0x95 in REGEDT32.exe). After you make this change, quit the rgistry editor and restart your PC. ( the "0" is a zero, not the letter o )
**Article from Dell`s KB**
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6-2-3: The system locks up while copying data from the CD-ROM under Windows 95/98.
When you are copying a large directory structure from a CD-ROM drive to a local hard disk, your computer may lock up. This problem may be caused by the CD-ROM "read-ahead" feature. The feature can cause the CD-ROM drive controller to be driven faster than it was designed to be. To prevent this problem, reduce the read-ahead cashing level for your CD-ROM:
**Article from Dell`s KB**
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6-2-4: Music Plays from CD-ROM with No Audio Cable Installed. ( Article # Q246650 )
The information in this article applies to:
SYMPTOMS
When you put a CD-ROM in a CD-ROM drive that you usually use for data CDs, you may notice that the CD-ROM drive plays the sound files on that CD even though there is not an audio cable attached to that CD-ROM drive.
CAUSE
This behavior may occur if your sound card driver supports Digital Audio Extraction functionality.
WORKAROUND
To work around this behavior, disable the Digital CD Audio feature in the properties of the CD-ROM drive:
CD-ROMs that support this feature (as reported in the newsgroups):
CD-ROMS that do not support this feature (as reported in the newsgroups):
**Article from Microsoft`s KB**
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6-2-5: USB CD-ROM Does not work after you update the Driver. ( Article # Q261501 )
The information in this article applies to:
SYMPTOMS
After you use the Update Device Driver Wizard to update the driver for your Hewlett Packard (HP) 8200 Universal Serial Bus (USB) CD-ROM drive to the latest HP driver, the CD-ROM drive does not appear, and it is not listed in My Computer or Windows Explorer as an available CD-ROM drive. You may also experience this behavior after you connect the HP 8200 USB CD-ROM drive to your computer and install the HP driver that is included with the CD-ROM drive.
CAUSE
This issue can occur if entries that refer to the previous driver file (Usbstor.sys) are still present in the registry.
RESOLUTION
To resolve this issue:
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6-2-6: Cannot Select "Enable Digital CD Audio for this CD-ROM Device" Option. (Article #Q264201 )
The information in this article applies to:
SYMPTOMS
You may not be able to click to select the Enable digital CD audio for this CD-ROM device check box on the Properties tab in Device Manager.
CAUSE
This behavior can occur if either of the following conditions is present:
RESOLUTION
To resolve this issue, use the appropriate method:
MORE INFORMATION
The following list contains CD-ROM drives that are known to have problems with Digital Audio Extraction:
Generic WDM
CD-912E/ATK
Acer
ACER_5X_CD-ROM
ACER_616A-003
ACER_SPEED-12X
ACER_CD-525E_2
ACER_24X/AKOX
E-IDE_CD-ROM_24X/AKOX_1 ATAPI___CD-ROM_SPEED-6X_6
ACER____CD-767E/SAS_____0
ACER____CD-910E/JAS_____0
Aztec
AZT_66801I_0
Compaq
COMPAQ_CRD-S311_1
COMPAQ_DVD-ROM_GD-2000_0
COMPAQ_PD-1_LF-1094C_B
Creative
CREATIVE_CD_620E
CREATIVECD1220E_1
Funai
FUNAI_E2650_1
Goldstar
GOLDSTARCD-ROM_GCD-R580B
GOLDSTARCD-ROM_GCD-R520B
GOLDSTARCD-ROM_CRD-8240B
GOLDSTARCRD-8160B_(CPQ)1
GOLDSTARCRD-8240B_______1
GOLDSTARCD-ROM_GCD-R542B1
HP
HP_CD-WRITER_6020_B
Hitachi
HITACHI_CDR-S100
HITACHI_GD-2000_0
HITACHI_CDR-7830_0
HITACHI_CDR-7830_2
HITACHI_CDR-7930
HITACHI_CDR-8130
HITACHI_DVD-ROM_GD-2000
Liteon
LITEON_CD-ROM_LTN222
LITEON_CD-ROM_LTN262_G
Matshita
MATSHITA_CD-ROM_CR-5850
MATSHITADVD-ROM_SR-8582
MATSHITACD-ROM_CR-581_0
MATSHITADVD-ROM_SR-85810
Mitsumi
MITSUMI_CD-ROM_!AE
MITSUMI_CD-ROM_!BA
MITSUMI_CD-ROM_!BE
MITSUMI_CD-ROM_!BG
MITSUMI_CD-ROM_!BS
MITSUMI_CD-ROM_!BZ
MITSUMI_CD-ROM_FX600T
MITSUMI_CD-ROM_FX240S_!B
MITSUMI_CR-2600TE_2
NEC
NEC_CD-ROM_DRIVE:253
NEC_CD-ROM_DRIVE:280
NEC_CD-ROM_DRIVE:2823
NEC_CD-ROM_DRIVE:286
NEC_CD-ROM_DRIVE:252
NEC_CD-ROM_DRIVE:2853
NEC_CD-ROM_DRIVE:4621
NEC_CD-ROM_DRIVE:2724
NEC_CD-ROM_DRIVE:2734
NEC_CD-ROM_DRIVE:2843
NEC_CD-ROM_DRIVE:5002
NEC_CD-ROM_DRIVE:5022
Philips
PHILIPS_CM207_1
Plextor
PLEXTOR_CD-ROM_PX-8XCS
PLEXTOR_CD-ROM_PX-4XCS
PLEXTOR_CD-ROM_PX-12TS
PLEXTOR_CD-ROM_PX-20TS_1
PLEXTOR_CD-ROM_PX-4XCH_1
PLEXTOR_CD-ROM_PX-6XCS_1
PLEXTOR_CD-ROM_PX-40TS_1
PLEXTOR_CD-R___PX-W422T1
PLEXTOR_CD-R___PX-R82T_1
PLEXTOR_CD-R___PX-W822T1
Ricoh
RICOH_MP6201S_2
Samsung
SAMSUNG_SCR-730
Sanyo
SANYO_CRD-254P_1
Sony
SONY_CD-ROM_CDU55E_1
SONY_CD-ROM_CDU77E
SONY_DVD-ROM_DDU100E
SONY_CD-ROM_CDU76E-S
SONY_CD-ROM_CDU76E-Q_1
SONY_DVD-ROM_DDU100E_1
SONY____CD-R___CRX110E__1
Teac
TEAC_CD-55E
TEAC_CD-512E
TEAC_CD-56E_0
TEAC_CD-220EA_0
TEAC CD-224E
TEAC CD-532E-B
Texel
TEXEL_CD-ROM_DM-XX24
Torisan
TORISAN_CD-ROM_CDR_S18_1
Toshiba
TOSHIBA_CD-ROM_XM-3501TA
TOSHIBA_CD-ROM_XM-3601TA
TOSHIBA_CD-ROM_XM-5702B2
Wearnes
WEARNES_CDD-1020
WEARNES_CDD-620_ERA_A
WEARNES_CDD-620_ERB_B
WPI
WPI_CDD-820_ERI_A
NOTE: The list of CD-ROM drives contained in this article was extracted from the Mscdrom.inf file, which is included with Windows Millennium Edition (Me).
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6-2-7: Command Line Switches for MSCDEX.EXE ( Article # Q87165 )
The information in this article applies to:
SUMMARY
This article describes the command-line switches for Microsoft's CD-ROM
Extension, Mscdex.exe, versions 2.21, 2.22, and 2.95.
Mscdex.exe is available from CD-ROM vendors, with the MS-DOS 6 Upgrade, 6.2 Upgrade, and
6.21 Upgrade, and with Windows 95/98.
MORE INFORMATION
Mscdex.exe is a CD-ROM "redirector." It hooks into the MS-DOS or
Windows operating system the same way the network redirector does to obtain access to
files that are not on local hard or floppy disks. As far as MS-DOS or Windows is
concerned, CD-ROM drives look just like network drives. MSCDEX splices itself in front of
the network redirector and takes requests belonging to CD-ROM drives and passes the rest
to redirectors (such as network redirectors).
The following is the command line for MSCDEX.EXE:
MSCDEX.EXE: /D:x /M:n /E /V /L:x /S /K
The following table defines the MSCDEX.EXE command-line switches:
Switch Definition
/D:<device name> - Allows you to specify a name for the device
driver. This name must be identical to the
device name used in the CONFIG.SYS file.
/M:<n> - Specifies the number of sector buffers used
to cache the path table of a CD-ROM disk.
Typically, each drive should have a minimum
of four to five buffers. The larger this
number is, the less your computer will have
to read directly from the CD-ROM drive.
/E - Tells MSCDEX.EXE to use expanded memory if
your system is using expanded memory.
/V - Displays information on memory usage
when you boot your PC.
/L:<drive letter> - Allows you to specify the letter you want
to assign to the first CD-ROM drive.
/S - Allows the CD-ROM to be shared on MS-NET
based systems.
/K - Tells MSCDEX.EXE to use any KANJI (Japanese)
file structures, if present, rather than the
default of alphanumeric file structures.
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The information in this article applies to:
SUMMARY
Many Windows-based programs are designed to start automatically from the StartUp
folder (the Windows\Start Menu\Programs\StartUp folder) when you start your computer.
Under some conditions, it may be useful to prevent programs from starting automatically.
For example you may want to prevent programs from starting automatically for
troubleshooting purposes. This article describes how to prevent programs from starting
automatically from the StartUp folder.
NOTE: This procedure may not prevent all programs from starting automatically when
you start your computer. Only the programs that are designed to start automatically from
the StartUp folder are prevented from starting. For example, many antivirus programs do
not start from the StartUp folder. These programs may be started from a registry entry or
a system file such as the Autoexec.bat file. If you are unable to stop a program from
starting automatically from the StartUp folder, view the documentation included with your
program to determine how to prevent it from starting automatically.
MORE INFORMATION
To prevent programs from starting automatically from the StartUp folder, move the contents of the StartUp folder to another folder temporarily:
cd \
md startupfolderbackup
cd windows
cd "start menu"
cd programs
cd startup
dir /w
copy *.* c:\startupfolderbackup
cd c:\startupfolderbackup
dir/w
cd \
cd windows
cd "start menu"
cd programs
cd startup
del *.*
After you follow these steps, no programs are started from the StartUp folder automatically when you restart your computer.
NOTE: If you later want to restore the original contents of the StartUp folder, you can copy the files from the Startupfolderbackup folder to the StartUp folder.
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6-2-9: Vserver.vxd File Not Found When you Start your Computer. ( Article Q194990 )
The information in this article applies to:
SYMPTOMS
When you start your computer, you may receive the following error message:
Cannot find a device file that may be needed to run Windows or a Windows Application.
The windows registry or System.ini file refers to this device file but the file no longer exists.
If you deleted this file on purpose try uninstalling the associated application using its uninstall or setup program.
If you still want to use the application associated with this device file, try reinstalling the application to replace the missing file.
Vserver.vxd
When a computer attempts to reconnect a mapped network drive to your computer, the
following error message may occur on that computer:
The following error occurred while reconnecting <drive>: to \\<computername>\<sharename>
Permanent connection not available. Do you want to restore this connection the next time you log on?
If someone attempts to access shared files on your computer using a Universal Naming
Convention (UNC) connection, he or she may receive the following error message:
\\<computername> The network connection cannot be found.
These error messages may occur even though file and printer sharing for Microsoft Networks
is installed and enabled on your computer.
CAUSE
This behavior can occur if either of the following conditions exists:
RESOLUTION
To resolve this problem, use the appropriate method.
NOTE: If the Sharing command is missing from the context menu when you right-click a file,
folder, or drive, use method 1.
Method 1
Extract a new copy of the Vserver.vxd file from your original Windows 95/98
disks or CD-ROM to the <drive>:\<windows>\system folder, where <drive>
is the drive on which Windows 95/98 is installed, and <windows> is the folder in
which Windows 95/98 is installed.
If you are using Windows 95, you can extract the Vserver.vxd file from the following
locations:
For information about using the Extract tool, please see the following article
in the Microsoft Knowledge Base:
ARTICLE-ID: Q129605
TITLE : How to Extract Original Compressed Windows Files
If you are using Windows 98, you can extract the Vserver.vxd file using the System File
Checker tool.
For more information about using the System File Checker tool, please see "System
File Checker Tool" section of the following article in the Microsoft Knowledge Base:
ARTICLE-ID: Q129605
TITLE : How to Extract Original Compressed Windows Files
Method 2
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