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Section 11-0-0
  1. How to restore the setup defaults on your Dell Dimension system? (DN 1035262)
  2. How do I Clear NVRAM on Dell Dimension Systems? (FA 1023538)
  3. What Do I use for a boot disk with CD-ROM support? (DN=FA1014475)
  4. Ultimate Start Disk
  5. How to Restore the Registry Using the Command "scanreg /restore" in Microsoft® Windows® Millennium Edition (Me) (DN 1039735)
  6. How do I restore a previous system configuration using the System Restore utility in Microsoft® Windows® Millennium Edition (Me)? (DN TT1037690)
  7. How do I troubleshoot Microsoft® Windows® 98 or Millennium Edition (Me) using the System Configuration Utility (MSCONFIG)? (DN HO1014939)
  8. How do I install the Microsoft® Windows® Millennium Edition (Me) operating system from my Dell™ Windows Me Operating System CD? (DN FA1036680)
  9. How Do I Test the Write Function of My CD-RW Using the Dell™ Dimension™ ResourceCD Versions 4.00 or Later? (TT1070349)
  10. How do I configure my Dell computer to boot to the CD-ROM drive? (TT1088642)

 

 

11-0-1: How to restore the setup defaults on your Dell Dimension system. (DN 1035262)

You may wish to follow this link to verify for any recent changes:

http://support.dell.com/support/topics/global.aspx/support/kb/en/document?dn=1035262&c=us&l=en&s=dhs&cs=19

Restoring setup defaults on Dell? Dimension? 8100, 8200, 8250,
4300, 4500S, 4550, 2200, 2400, 4600C, 4600, 8300, XPS and XPS
Gen 2 Systems.

Restoring setup defaults on Dell? Dimension? 4500, 4400, 4200,
4100, 2300, 2100, XPS B, XPS T, XPS R, and L Series Systems.

Restoring setup defaults on Legacy Dell? Dimension? Systems including:
XPS P, XPS M, XPS Pro Series.

-------------------------------------------------------------
-------------------

Solution
Restoring setup defaults on Dell? Dimension? 8100, 8200, 8250,
4300, 4500S, 4550, 2200, 2400, 4600C, 4600, 8300, XPS and XPS
Gen 2 Systems.

Restoring setup defaults on Dell? Dimension? 8100, 8200, 8250,
4300, 4500S, 4550, 2200, 2400, 4600C, 4600, 8300, XPS and XPS
Gen 2 Systems.
Date Created: Thu Jun 13 17:11 2002
Last Modified: Thu Oct 02 11:07 2003


Restart your computer.

At the first text on the screen, or when the Dell logo appears,
press the <F2> key every three seconds until the message Entering
Setup appears.

When the System Setup screen appears, press the <Alt> + <F> keys
at the same time to load the factory defaults.
A beep sounds to indicate the defaults have been loaded.

Check and, if necessary, reset the time, date, and year.

Change the Secondary Drive 0 setting to Auto.

Change USB Legacy Support to Enabled.

Press the <Alt> + <B> keys at the same time to save changes and
reboot.

.....................................


Restoring setup defaults on Dell? Dimension? 4500, 4400, 4200,
4100, 2300, 2100, XPS B, XPS T, XPS R, and L Series Systems.

Restoring setup defaults on Dell? Dimension? 4500, 4400, 4200,
4100, 2300, 2100, XPS B, XPS T, XPS R, and L Series Systems.
Date Created: Thu Jun 13 17:15 2002
Last Modified: Thu Sep 04 13:43 2003


Restart your computer.


At the first text on the screen, or the Dell logo, press the
<Delete> key every three seconds until the message Entering Setup
appears.

When the System Setup screen appears, press the <F9> key.

Press the <Enter> to confirm that you would like to load the
defaults.

Press the <F10> key and then press the <Enter> key to save your
changes and exit.
The system will reboot.

........................................

Restoring setup defaults on Legacy Dell? Dimension? Systems including:
XPS P, XPS M, XPS Pro Series.

Restoring setup defaults on Legacy Dell? Dimension? Systems including:
XPS P, XPS M, XPS Pro Series.
Date Created: Thu Jun 13 17:17 2002
Last Modified: Thu Sep 04 13:43 2003

Restart your computer.

At the first text on the screen, or the Dell logo, press the
<Delete> key every three seconds until the message Entering Setup
appears.

When the System Setup screen appears, press the <Alt> + <F> keys
at the same time to load the factory defaults.
There will be no indication that the key sequence took so you
may want to press it a few times to be sure.

Press the <Alt> + <B> keys at the same time.
The system will reboot with the new settings saved.

Special Note #1:

An additional article from Dell but whether this will help, I cannot say for sure:

http://support.dell.com/support/topics/global.aspx/support/kb/en/document?dn=1023538

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11-0-2: How do I Clear NVRAM on Dell Dimension Systems. (FA 1023538)

Dell`s KB Article:

Dell has changed access to these articles yet again, please follow the link below.

How to Clear the NVRAM on Dell Dimension Systems

You can use your manual or go on-line to Dell`s Support Page, once you have the manual up, scroll to System Setup. If the motherboard uses the jumper pins to Clear the NVRAM, you will see instructions for the steps. If this is not listed, then one will use the keystroke method. Also with some systems, you can use both. We have tried to compile as much information as possible and listed them below under the heading Special Notes.

Special Note #1: (special thanks go out to Majestic for helping me keep this up to date as much as possible)

With the 2400 model the NVRAM is cleared by removing the CMOS jumper on the motherboard.  The procedure isn't document as a lot of things aren't with the newer Dells.  Please take a moment and review the User Guide for your Dell System. I will try to gather as much information as possible for the newer systems and list them. .

To Clear the NVRAM, unplug the machine from the wall, remove the jumper for several minutes, re-install the jumper and plug the machine back into the wall.  The NVRAM will now be cleared and the stored hardware configuration that the BIOS uses will be refreshed when the machine is booted.  The link below is for the on-line version of the User Guide and the section pertaining to the motherboard components including the CMOS jumper:

http://support.dell.com/support/edocs/systems/dim2400/en/sm_en/techov.htm#1105465

If after clearing the NVRAM (CMOS), you now received a "diskette drive 0" error message on boot up and you do not have a floppy drive installed, go back into the BIOS Setup and disable or turn off the floppy drive option. Depending on what Dell model you have this option maybe called the Diskette Drive Controller, Diskette Drive Interface, Floppy Drive or Diskette Drive. Once this option is disabled the error message will be gone on the next reboot.

This problem occurs because the clearing of the NVRAM (CMOS) has defaulted all your BIOS options back to their factory settings. This defaulting enables the floppy drive on some Dell models even though there is no floppy drive installed in the system.

Dale

^^^^^^^^^^^^^^^^^^^^^

Special Note #2: (Care of Majestic)

For some Dell models (even some of those with CMOS jumpers on the motherboard) the NVRAM (CMOS) can be cleared using what I call the keystroke method of clearing the NVRAM (CMOS). Listed below are the models I have compiled thus far thanks to owner feedback.

9200, 8400, 8300, 8250, 4600, 4550, 4300, 3000, 2400.

Reboot system and enter the BIOS Setup by pressing F2.
Turn on Caps Lock, Scroll Lock and Num Lock.
Press ALT+ E then ALT+ F then ALT+ B

Hope this helps!

Dale

Special Note # 3 (Care of Majestic)

Clearing the NVRAM with the battery:

With the machine unplugged from the wall remove the battery from the motherboard. Then with the machine still unplugged press the On button for several seconds to dissipate any remaining electrical charge on the motherboard. Then re-install the battery, plug the machine back into the wall and  boot normally.

Dale

^^^^^^^^^^^^^^^^^^^^^

Special Note# 4 (Care of Europa303)

I added a DVD drive to a Dimension 9100 that already had a DVD drive.  The 2nd drive was shown in Device Manager as working correctly but after trying a number of DVD`s, the drive reported all as No Disk Inserted or the like.  I replaced the drive with another one on hand, and same story. Drive reported as working properly but no disks recognized.  I then took the advice often recommended here and cleared the NVRAM and restarted.  All drives found and now the drives all work perfectly Problem solved, right? Almost.  The next day I noticed the sound from the speakers (using the SoundBlaster Live 24 card) was all garbled.  I scratched my head a bit and after trying the obvious things with no results I went into the BIOS setup and the integrated audio was now switched on, apparently a result of the NVRAM clearing.  I turned that back to off and the audio was again fine.  Moral of the story: check BIOS settings after a NVRAM clearing if anything is not working correctly.

Europa303

^^^^^^^^^^^^^^^^^^^^^

Special Note# 5

OK, Dell-ChrisM has provided a link for a number of Dell systems with instructions on how to Clear the NVRAM that should work properly. Here is the link and his instructions as well:

http://www.dellcommunity.com/supportforums/board/message?board.id=xps_desk_genhdw&thread.id=52978

Clear Nvram
(1) Reset nvram method 1
* Reboot system and enter the BIOS Setup by pressing F2
* Scroll down to Maintenance
* Choose Load Defaults
* Press escape and save the changes

(2) Reset nvram method 2
* Reboot system and enter the BIOS Setup by pressing F2
* Turn on Caps Lock, Scroll Lock and Num Lock
* Press ALT + F (you should hear a beep)
* Press escape and save the changes

(3) Clear cmos chip
* Locate the 3-pin CMOS jumper (CLR CMOS) on the motherboard
* Remove the jumper plug from pins 1 and 2
* Place the jumper plug on pins 2 and 3 and wait approximately 5 seconds
* Replace the jumper plug on pins 1 and 2

Reset Bios Setup defaults
3100, E310, 4700, 5100, 5100C, 5150, 5150C, E510, 9100, 9150, 9200, 9200C, E520, E521, C521, XPS 3, 4, 5, 200, 210, 400, 410, 600, 700, 710, 720
* Click Start- Turn Off Computer- Restart
* Watch the keyboard lights. When they flash, tap the F2 key
* The message, Entering Setup should appear
* Down arrow to Maintenance
* Choose Load Defaults
* Click Continue - Restore factory defaults
* Choose Save- Continue- OK

1100, B110, 2200, 2400, 3000, 4300, 4300S, 4500S, 4500C, 4550, 4590, 4600, 4600C, 8100, 8200, 8250, 8300, 8400, XPS 1, 2
* Click Start- Turn Off Computer- Restart
* Watch the keyboard lights. When they flash, tap the F2 key
* The message, Entering Setup should appear
* Press the [Caps Lock], [Scroll Lock] and the [Num Lock] keys to light up all three lights on the keyboard
* Press the [Alt] and [E] keys at the same time
* The computer issues a beep
* Press the [Alt] and [F] keys at the same time
* The computer issues a beep
* Down arrow to Onboard or Integrated Devices [press Enter]
* Set everything to On except for USB Emulation which should be set for NO BOOT
* Press the [Alt] and [B] keys at the same time
* The BIOS saves settings and the computer restarts

Dxxx, Vxxx, Rxxx, Txxx, Lxxx, 2100, 4100, 4200, 4400, 4500
* Click Start- Shutdown- Restart- OK
* Watch the keyboard lights. As soon as they flash, press the DEL key
* The message Entering Setup appears
* When the System Setup screen appears, press the F9 key
* Press the Enter key to confirm that you would like to load the defaults (Yes)
* Right arrow over to Advanced
* Down arrow to Peripheral Configuration [press Enter]
* Ensure that all USB listings are set to Enabled or On except for USB Emulation which should be set for NO BOOT
* Press the F10 key to Save your changes
* Right arrow to Exit
* Down arrow to Exit Saving Changes and [press Enter]

2300, 2350
* Click Start- Turn Off Computer- Restart
* Watch the keyboard lights. When they flash, tap the F2 key
* The message, Entering Setup should appear
* When the System Setup screen appears, press the F9 key
* Press the Enter key to confirm that you would like to load the defaults
* Right arrow over to Advanced
* Down arrow to Peripheral Configuration [press Enter]
* Ensure that all USB listings are set to Enabled or On except for USB Emulation which should be set for NO BOOT
* Press the F10 key to Save your changes
* Right arrow to Exit
* Down arrow to Exit Saving Changes and [press Enter]

900 -
* Click Start- Shutdown- Restart- OK
* Watch the keyboard lights. As soon as they flash, press the DEL key
* The message Entering Setup appears
* Down arrow to Load Default Settings [press Enter]
* Press ESC to exit the bios

^^^^^^^^^^^^^^^^^^^^^^

Note: below is the original Dell article which covers more of the older systems and better detail and I decided to keep it just in case.

How do I clear NVRAM on my Dell™ Dimension™ system?

Overview

This article explains how to clear NVRAM on the below Dell Dimension systems:

  • Dimension 8200, 8100, 4550, 4500S, 4300, and 2200 Systems
  • Dimension Systems Shipped After July 1997 (Excludes Dimension 8200, 8100, 4500S, 4300, and 2200 Systems)
  • Dimension Systems Shipped Prior to July 1997

Click the links above for detailed instructions.

Additional Information

Dimension 8200, 8100, 4550, 4500S, 4300, and 2200 Systems

To clear the NVRAM, perform the following steps:

  1. Restart your computer.
  2. At the first text on the screen or at the Dell logo, press the <F2> key every three seconds until the message Entering Setup appears.
    The System Setup screen appears.
  3. Press the <Caps Lock> key, the <Scroll Lock> key, and the <Num Lock> key to light up all three lights on the keyboard.
  4. Press the <Alt> and <E> keys at the same time.
NOTE  NOTE: The system will emit a beep tone to indicate that NVRAM has been cleared.
  1. Press the <Esc> key, and then press the <Enter> key to save the changes and reboot the system.

Proceed with the installation or troubleshooting that you were attempting.

 

Dimension Systems Shipped After July 1997 (Excludes Dimension 8200, 8100, 4500S, 4300, and 2200 Systems)

Many current systems allow you to reset configuration data (clear NVRAM) from the Advanced screen of the System Setup. You need to jumper the system board to Maintenance Mode and then reset configuration data.

Precautionary Measures

NOTE CAUTION: Before you perform any of the procedures in this document, read the following caution for your personal safety and to prevent damage to the system from electro static discharge (ESD).

FOR YOUR PERSONAL SAFETY AND PROTECTION OF THE EQUIPMENT.

  1. Turn off your computer and all devices.
  2. Ground yourself by touching an unpainted metal surface at the back of the computer before touching anything inside your computer.
    While you work, periodically touch an unpainted metal surface on the computer to dissipate any static electricity that might harm internal components.
  3. Disconnect the power cable to your computer, and then press the power button to ground the system board.
  4. Disconnect any devices connected to the computer, including the monitor, from their electrical outlets to reduce the potential for personal injury or shock. Also, disconnect any telephone or telecommunication lines from the computer.

After you remove or replace parts in the system, observe the following notice to prevent damage to the system:

NOTICE NOTICE: Make sure that all other system cables are connected before connecting the computer to its electrical outlet.
NOTE  NOTE: For more information about Maintenance Mode, refer to Dell Knowledge Base Article:
FA1022544 - "What is maintenance mode, why would I use it, and how can I put my Dell™ Dimension™ XPS R, XPS D, or XPS V series computer into this mode?"

After your system is ready to be started up in Maintenance Mode according to your system documentation, proceed with the following steps:

  1. Reconnect the power cord and boot the system.
    The System Setup screen appears in Maintenance Mode.
  2. Press the <Right Arrow> key to highlight the Advanced screen.
  3. Press the <Down Arrow> key to highlight Reset Configuration Data.
NOTE  NOTE: The Reset Configuration Data screen may be listed on the Advanced screen under Boot Configuration.
  1. Press the <Enter> key, highlight Yes, and then press the <Enter> key again.
NOTE  NOTICE: If you have a Dimension XPS D series system, you must also reset the CPU speed to the original setting, please refer to Dell Knowledge Base Article:
FA1011315 - "How do I set the processor speed on my Dell™ Dimension™ XPS R, XPS D, and XPS V series computer?"
  1. Press the <F10> key, and then press the <Enter> key to save your changes and exit.
    The system reboots.
  2. Shut down and disconnect power to the system.
  3. Reconfigure the system board's configuration jumper back to its original position.

Proceed with the installation or troubleshooting that you were attempting.

Dimension Systems Shipped Prior to July 1997

Most Dimension systems that shipped in July of 1997 and earlier require that you move jumpers on the system board in order to clear NVRAM.

Locating the Jumpers

NOTE  NOTE: Early-model Dimension systems may not have jumpers to clear NVRAM. If your system does not have jumpers to clear NVRAM, this document does not apply.
  1. Navigate to the Systems subsection of the User's Guides in the Reference section of Support.Dell.com.
NOTE  NOTE: You may need to change or enter your Service Tag information if you have more than one Dell system or if this is the first time you have visited your Dell Support site. For more information about your Service Tag, refer to Dell Knowledge Base Article:
FA1027149 - "What is the Dell™ Express Service Code and the System Service Tag and where can I find it?"
  1. Choose your system from the list on the right.
  2. Click Jumpers.
  3. Scroll through the Jumpers table to locate the correct jumpers to move. The reference will appear similar to one of the following:
    CMOS NRM/CLR System setup settings revert to their defaults when the system boots.
    (CLEAR CMOS) System setup settings are cleared at next system boot.
  4. Return to the Systems subsection of the User's Guides and again select your system.
  5. Look for the diagrams of your system board. The diagrams provide pictures of the system board layout to help you locate the jumpers on the system board. Some common links to look are as follows:
    • Graphics
    • System Board Layout
    • System Board
NOTE  NOTE: You may want to print out the jumper location information to reference while taking the next steps.

Clearing NVRAM by Jumper

Precautionary Measures

NOTE CAUTION: Before you perform any of the procedures in this document, read the following caution for your personal safety and to prevent damage to the system from electro static discharge (ESD).

FOR YOUR PERSONAL SAFETY AND PROTECTION OF THE EQUIPMENT.

  1. Turn off your computer and all devices.
  2. Ground yourself by touching an unpainted metal surface at the back of the computer before touching anything inside your computer.
    While you work, periodically touch an unpainted metal surface on the computer to dissipate any static electricity that might harm internal components.
  3. Disconnect the power cable to your computer, and then press the power button to ground the system board.
  4. Disconnect any devices connected to the computer, including the monitor, from their electrical outlets to reduce the potential for personal injury or shock. Also, disconnect any telephone or telecommunication lines from the computer.

After you remove or replace parts in the system, observe the following notice to prevent damage to the system:

NOTICE NOTICE: Make sure that all other system cables are connected before connecting the computer to its electrical outlet.
  1. Turn off the computer, unplug the power cable from the back of the system, and push the power button for 2 seconds to discharge power.
  2. Remove the computer cover.
NOTE  NOTE: For instructions on how to remove the system cover, navigate to the Systems subsection of the User's Guides and select your system.
  1. Reconfigure the jumpers to clear NVRAM according to your system documentation.
  2. Reconnect the power cord and boot the system.
    As the system boots, the NVRAM will be cleared.
NOTE  NOTE: You may see a message similar to the following appear on the screen: NVRAM cleared by jumper setting.
  1. Shut down the system and disconnect the power to the system.
  2. Restore the jumpers to their original positions.
  3. Power the system on and press the <Delete> key every three seconds until the message Entering Setup appears.
    The System Setup screen appears.
  4. Double-check your System Setup settings.
    In particular, verify that the IDE channel for your CD-ROM drive is set to Auto. This channel will normally be listed as IDE Drive, Drive 1 or Secondary, Drive 0. If it is not set to Auto, use the <Arrow> keys to highlight it and change its value accordingly.
  5. Press the <Alt> and <B> keys at the same time to save your changes and reboot the system.

Proceed with the installation or troubleshooting that you were attempting.

Additional Information

E-mail Dell

For more troubleshooting assistance, you can communicate by e-mail with a Dell Technical Support Representative.

  • Navigate to the following link and select the option that best describes your problem:
    E-mail Dell

 

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11-0-3: What Do I use for a boot disk with CD-ROM support? (DN=FA1014475)

Please follow the Dell link below.

http://support.dell.com/support/topics/global.aspx/support/kb/en/document?dn=1014475&c=us&l=en&s=dhs&cs=19

What can I use for a boot disk with CD-ROM support?

Overview

To create a boot disk that gives you access to your CD-ROM drive from a DOS prompt, refer to the information below.

Create Boot Disk

Additional Information

Create Boot Disk

Follow the steps below to create the boot disk.

Click on the file name below to download a boot disk creation program:

CDENAB.EXE http://support.ap.dell.com/ap/en/filelib/download/index.asp?fileid=r19775

NOTE: After clicking on the file above, the File Download window will appear. The window will prompt you to choose Run this program from its current location or Save this program to disk.

Choose Save this program to disk, if it isn't already selected and click the OK button to continue.
The Save As window appears.

Choose a location for the file you are about to download and click Save.

NOTE: Common locations for internet downloads can be: My Documents, Downloads, or the Desktop.

When the file download is complete, find the file in its new location and double-click the file to begin creating a boot disk.
The Bootable DOS Diskette for CD-ROM Support window will appear.

Click Setup.
The Command Prompt window will appear, advising you that a blank formatted diskette will be needed.

Press the <Enter> key on your keyboard.

Place a diskette into drive A: (Floppy Drive) and press the <Enter> key again.
You will be advised that the disk in Drive A is about to be overwritten.

To continue, press the <Y> key on your keyboard, followed by the <Enter> key.

When the new boot disk is complete, you will be asked to press the <Enter> key for the last time.
This will exit out of the command prompt window as well as the Bootable DOS Diskette for CD-ROM Support program.

Once the disk has been created, reboot the system and it should boot to the created floppy disk.

Return to Overview

Additional Information

For more troubleshooting assistance, you can communicate by e-mail with a Dell Technical Support Representative.

Navigate to the following Link and select the option that best describes your problem.
E-mail Dell

Return to Overview

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11-0-4: Ultimate Start Disk

For an excellent Start up Disc

http://www.startdisk.com/

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11-0-5: How to Restore the Registry Using the Command "scanreg /restore" in Microsoft® Windows® Millennium Edition (Me) (DN 1039735)

Please follow the Dell link below

http://support.dell.com/support/topics/global.aspx/support/kb/en/document?dn=1039735&c=us&l=en&s=dhs&cs=19

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11-0-6: How do I restore a previous system configuration using the System Restore utility in Microsoft® Windows® Millennium Edition (Me)? (DN TT1037690)

Please follow the Dell Link below

http://support.dell.com/support/topics/global.aspx/support/kb/en/document?dn=1037690&c=us&l=en&s=dhs&cs=19

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11-0-7: How do I troubleshoot Microsoft® Windows® 98 or Millennium Edition (Me) using the System Configuration Utility (MSCONFIG)? (DN HO1014939)

Please follow the Dell Link below

http://support.dell.com/support/topics/global.aspx/support/kb/en/document?dn=1014939&c=us&l=en&s=dhs&cs=19

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11-0-8: How do I install the Microsoft® Windows® Millennium Edition (Me) operating system from my Dell™ Windows Me Operating System CD? (DN FA1036680)

Please follow the Dell Link below

http://support.dell.com/support/topics/global.aspx/support/kb/en/document?dn=1036680&c=us&l=en&s=dhs&cs=19

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11-0-9: How Do I Test the Write Function of My CD-RW Using the Dell™ Dimension™ ResourceCD Versions 4.00 or Later? (TT1070349)

How Do I Test the Write Function of My CD-RW Using the Dell™ Dimension™ ResourceCD Versions 4.00 or Later?

Overview

To test the CD-RW Write Function, perform the following step:

Run the CD-RW Diagnostics Version 4.00 or Later

Click the link above for detailed instructions.

NOTE: To select another ResourceCD version, refer to Dell Knowledge Base Article:

FA1022341 — "How Do I Use Dell™ Diagnostics to Test the CD-RW Drive on My Dell™ Dimension™?"

NOTE: This Knowledge Base article provides information for testing the Write Function of the CD-RW drive only.
The Write Function is the ability of the CD-RW to copy or write information to a CD. If you need to test any other function of the drive, refer to Dell Knowledge Base Article:

FA1034504 — "How Do I Run the Dell Diagnostics?"

Additional Information

Run the CD-RW Diagnostics Version 4.00 or Later

Insert your Dell Dimension ResourceCD into the CD drive.

Configure the system to boot from the CD drive, and boot from the Dimension ResourceCD.

NOTE: For instructions on how to set the CD drive to boot first, refer to Dell Knowledge Base Article:

TT1032262 — "How Do I Configure My Dell Dimension Series System to Boot to the CD or DVD Drive?"


When the Boot Menu appears, press the <Down Arrow> key to highlight Dell Diagnostics.

Press the <Enter> key.

Press the <Down Arrow> key to highlight 32-bit diagnostics.

Press the <Enter> key.
The Dell Diagnostics menu appears.

Press the <Down Arrow> key to highlight Test One Device.

Press the <Enter> key.

Press the <Down Arrow> key to highlight IDE DEVICES.

Press the <Enter> key.

Press the <Down Arrow> key to highlight IDE CD-RW.

Press the <Enter> key.
A box appears allowing you to choose Extended or Quick tests.

NOTE: Extended tests will run an Audio test, Confidence test, Device Self-test, Read test, Seek test, and Write test.
Quick tests will do a Confidence test, Audio test, and Write test.

Press the <Down Arrow> key to highlight which test you want to run.

Press the <Enter> key.

NOTE: If the Write Test produces a failure code, run the test again using a different CD-RW media. If you receive a failure code again, make note of the failure code and then refer to the E-Mail Dell section below.



Additional Information

E-mail Dell

For more troubleshooting assistance, you can communicate by e-mail with a Dell Technical Support Representative.

Navigate to the following link and select the option that best describes your problem:

E-mail Dell

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11-0-10: How do I configure my Dell computer to boot to the CD-ROM drive? (TT1088642)

The Following link is from Dell`s Knowledge Base which contains the instructions for the majority of Dell`s systems.

http://support.dell.com/support/topics/global.aspx/support/kb/en/document?dn=1088642&c=us&l=en&s=dhs&cs=19

Thanks,

Predator

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