Easy CD Creator page 4 (per Adaptec)
Easy CD Creator stops responding before displaying a CD Layout window.
(Article Number 000725-0002)
Description: |
When starting Easy CD Creator and choosing the type of CD you are
trying to create from the menu (e.g. Data-> Data CD, Audio ->Audio CD), the program
may stop responding before or after displaying the splash screen with version information.
This information applies to the following product(s): - Easy CD Creator Deluxe 4x Suite - Easy CD Creator 4, Standard or Deluxe Editions This information applies to the following Operating System(s): - Windows 95/98 - Windows NT 4.0 - Windows 2000 |
Solution: |
This behavior may be observed if your CDROM, CDR/RW or DVD drives may
be connected to an add-in UDMA Ultra 66 controller. Such controllers may not allow for
disabling of DMA bus mastering and the setting may be enabled by default. |
Product: Easy CD Creator | Sub-Product: Unspecified | Date Created: 07/25/2000 08:54 AM | Article Number: 000725-0002 |
Category: Troubleshooting / Error Messages | Date Updated: 07/26/2000 10:31 AM |
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43-2:
Problems installing Easy CD Creator under Windows 2000 upgrade... (Article Number
000421-0000)
Description:
I'm having problems installing Easy CD Creator 4.02 on a
system that I've upgraded to Windows 2000. How can I resolve this?
This information applies to the following product(s):
- Easy CD Creator Deluxe 4.02 Suite
This information applies to the following Operating System(s):
- Windows 2000
Solution:
Please see the following ASK articles for more details:
Which versions of Windows 2000 are supported for use with Easy CD Creator? (Article #000421-0001)
Are
Easy CD Creator, DirectCD, and TakeTwo compatible with Windows 2000? (Article
#000217-0000)
Product: Easy CD Creator | Sub-Product: Unspecified | Date Created: 04/21/2000 09:45 AM | Article Number: 000421-0000 |
Category: Configuration / Installation | Date Updated: 05/05/2000 01:56 PM |
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43-3:
Standard troubleshooting for Easy CD Creator under Windows 2000 (Article Number
000719-0001)
Description:
This information applies to the following product(s):
This information applies to the following Operating System(s):
You can download the latest updates for all versions of Easy CD Creator at the " Updates & Upgrades for Adaptec CD-R Software" page at the following URL:
Some tasks may not respond immediately - you will need to wait until they give you the message "Program not responding" at which time you should click on the "End Task" button.
Please Note: To open "Task Manager," either right click on your Task Bar and select "Task Manager" from the pop-up menu or press [CTRL]+[ALT]+[DEL] and select "Task Manager" from the "Windows Security" dialog box. Do not press [CTRL]+[ALT]+[DEL] twice in a row or while the "Task Manager" window is open - this gives the command to restart your system.
If you're having problems using the current driver from the manufacturer, then try using the "Standard VGA" driver provided by Microsoft. Also try setting your display settings for a standard 800 x 600 resolution (or 640 x 480 if you're using a small screen) at 256 colors.
All CD recorders connect to the motherboard through some sort of I/O connection (that is, a path along which data travels to and from the recorder). Different troubleshooting techniques apply to each specific I/O connection type:
How do I set up my SCSI card and devices properly for CD recording? - 990416-0022
To disable DMA under Windows 2000 Click Administrative Tools, and then click Computer Management. Click System Tools, and then click Device Manager. Expand IDE ATA/ATAPI Controllers. Click the specific controller for which you want to configure DMA/PIO settings. Click the Advanced Settings tab. In the Transfer Mode box, click on PIO Only.
Top of page
Once you have noted the firmware version for your recorder, check with the manufacturer to verify that it is current. If it is not current, you should update to the current version. See the following URL for a list of device manufacturers and how to contact them:
The media (both CDR and CDRW) must support the recording speed you choose. For example: if you record at 8x, then the media must be rated for 8x recording.
See the following ASK articles for more information about Easy CD Creator and Windows 95, Windows 98 and Windows NT:
Product: Easy CD Creator | Sub-Product: Unspecified | Date Created: 07/19/2000 02:05 PM | Article Number: 000719-0001 |
Category: Configuration / Installation | Date Updated: 08/04/2000 10:47 AM |
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Description:
An 'Engine Initialization Failed' error message occurs every time I try to open Easy CD Creator. How can I resolve this?Solution:
If the error persists, then uninstall Easy CD Creator completely and re-install Microsoft Internet Explorer 5 from the Easy CD Creator Installation CD. The IE 5 installer can be found in the "\Disk1\IE5\Enu" directory. After the installation of IE 5 is complete, then reboot and install Easy CD Creator.
Prior to installing you should verify that the only program running when you attempt to install and / or use Easy CD Creator is "Explorer" itself. This can be accomplished in Windows 95 and 98 through Microsoft's "Close Program" window:
Some tasks may not respond immediately - you'll need to wait until they give you the message "Program not responding" at which time you should click on the "End Task" button.
For more detailed instructions relative to 95, 98, or NT please see the following ASK articles:
Product: Easy CD Creator | Sub-Product: Unspecified | Date Created: 04/19/1999 12:45 PM | Article Number: 990419-0008 |
Category: Troubleshooting / Error Messages | Date Updated: 02/15/2000 01:37 PM |
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Description:
After installing EZ CD Creator 4 and rebooting the system Windows 95 /
98 may stop responding while loading and / or may display a blue screen indicating that an
exception error has occurred. From this point on, Windows will only start into Safe Mode.
How can I resolve this?
This information applies to the following products:
- Easy CD Creator Deluxe 4.x Suite - Easy CD Creator Deluxe
This information applies to the following Operating System(s):
- Windows 98
- Windows 95
Solution:
These symptoms are characteristic of a driver conflict between Easy CD
Creator and other software components and / or drivers installed on your system. Many new
Compaq systems have preinstalled the CeQuadrat software for cd writing, Just Write and
Packet Cd. This is not the only manufacturer to do so, but probably the most notable at
this time. We have always recommended that you uninstall all other CD Recording software
(including both OEM and older versions of Easy CD Creator) on your system prior to
installing EZ CD Creator 4. [Please note: During the
uninstall process you may be asked whether you would like to keep or remove shared files
(e.g. C2ASPI.VXD). These shared files must be removed.] Q192926 - How to
perform clean-boot troubleshooting for Windows 98
Product: Easy CD Creator | Sub-Product: Unspecified | Date Created: 12/23/1999 09:02 AM | Article Number: 991223-0000 |
Category: Troubleshooting / Error Messages | Date Updated: 01/05/2000 09:02 AM |
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43-6: How
can I access previous sessions on my multi-session CD? (Article Number 990416-0019)
Description:
When I browse my multi-session CD in Windows Explorer or My Computer I
only see the data from the last time I recorded to the disc. Where is the data that I
previously recorded to the disc and how can I access it?
This information applies to the following product(s):
- Easy CD Creator Deluxe 3.x Suite - Easy CD Creator Deluxe 3.x
- Easy CD Creator Deluxe 4x Suite - Easy CD Creator Deluxe 4.x
This information applies to the following Operating System(s):
- Windows 95
- Windows 98
- Windows NT 4
Solution:
By default both Easy CD Creator 3.x and 4.x "automatically
import" or link the previous session when recording the 2nd and subsequent session(s)
to a multi-session CD. This means that you should be able to access the data from any of
the sessions you've recorded on a multi-session CD when you browse the CD with Windows
Explorer. If you're not able to access the data from previous session(s) in Windows
Explorer, then the default setting was most likely changed. (Note: The
last session on the disc is always the default session "activated" and displayed
by Windows Explorer)
A special utility called "Session Selector" is included with both Easy CD
Creator Deluxe 3.x and 4.x that allows you to select which particular session (from a
multi-session CD) you want to be displayed or active in Windows Explorer. Once you specify
the session you want to be active, you can then use Windows Explorer to copy the data from
that particular session to your hard drive. Once copied to your hard drive, the data can
then be re-recorded to a new CD. Here are the steps:
If you're using an OEM version of Easy CD Creator and don't have the Session Selector
utility, then you can attempt to retrieve your data from a previous session(s) by using
the "Import Session" command from the "Disc" menu. This process will
work only if the multi-session CD is open and there is sufficient free space on it to
create a new session (roughly 15-30 MB). Here are the steps:
Product: Easy CD Creator | Sub-Product: Unspecified | Date Created: 04/16/1999 12:00 PM | Article Number: 990416-0019 |
Category: Troubleshooting / Error Messages | Date Updated: 06/08/2001 02:14 PM |
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Description:
I just installed Windows Media Player 7 and I am having several
problems:
- My CDrom drives just are not seen by Windows 2000.
- DirectCD just doesn't see the CD Recorder anymore.
- Problems with my CD Drives that I was not having previous to installing the Media Player
7.
This information applies to the following product(s):
- Easy CD Creator 4.02 Standard or Deluxe
- Windows Media Player 7
This information applies to the following Operating System(s):
- Windows 2000
Solution:
The reason behind this issue is that one of Adaptec's registry entries
gets damaged on the install of Media Player 7. There are two fixes for this issue.
If you have not yet installed Windows Media Player 7 with the Free Adaptec CD Burning
Plug-in and are considering doing so, we suggest uninstalling all Adaptec recording
software first and then installing Windows Media Player 7, followed by Easy CD Creator and
Direct CD.
Option 1 -
Uninstall all Easy CD Creator and components (Take two, DirectCD). You can do this by
going into CONTROL PANEL and then into ADD/REMOVE PROGRAMS. Selecting the desired program,
and pressing the REMOVE button.
Do not remove the Windows Media Player 7
Once all are uninstalled, restart computer, then reinstall Easy CD Creator (DirectCD and
Take Two if you also want these) and everything should be working again.
Option 2 -
This fix comes in the way of a registry patch. IT IS VERY IMPORTANT THAT YOU ONLY RUN THIS
PATCH IF YOU ARE HAVING THE ISSUES LISTED ABOVE.
1. Download the file from the following URL:
http://www.adaptec.com/support/downloads/no_cd_fix_dcd_wmp.reg
2. Open the directory where you saved the file
Right click on the file and select "Merge" from the pop-up menu.
3. Restart your computer.
4. Verify that you Easy CD Creator and all other programs are functioning correctly.
In both of these methods it is important that you do NOT reinstall Media Player again, as
it will undo the changes that you have just performed.
Product: Easy CD Creator | Sub-Product: Unspecified | Date Created: 07/26/2000 11:18 AM | Article Number: 000726-0003 |
Category: Troubleshooting / Error Messages | Date Updated: 07/31/2000 08:09 AM |
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Description:
I am getting an 'Insufficient Resources' error. How can I resolve this?
This information applies to the following product(s):
- Easy CD Creator Deluxe 3.x Suite - Easy CD Creator Deluxe
- Easy CD Creator Deluxe 4.x Suite - Easy CD Creator Deluxe
This information applies to the following Operating System(s):
- Windows 95
- Windows 98
- Windows NT 4
Solution:
An 'Insufficient Resources' error indicates that your system does not
have the available resources necessary for Easy CD Creator to complete some operation.
These resources may be in use by another program or driver. Also see the following ASK articles for standard troubleshooting steps with Easy CD
Creator under Windows 95, Windows 98, and Windows NT:
Product: Easy CD Creator | Sub-Product: Unspecified | Date Created: 04/19/1999 12:45 PM | Article Number: 990419-0009 |
Category: Troubleshooting / Error Messages | Date Updated: 11/09/1999 12:38 PM |
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43-9: Sony CDU928E IDE CDR buffer underruns and other errors..(Article # 991215-0001)
Using a Sony CDU928E IDE CDR I keep getting buffer underruns and other errors... (Article Number 991215-0001)
Description:
Using a Sony CDU928E IDE CDR I keep getting buffer underruns and other
errors at all recording speeds. How can I resolve this?
This information applies to the following products:
- Easy CD Creator Deluxe 3.x Suite - Easy CD Creator Deluxe, CD Copier Deluxe, CD Spin
Doctor, Video CD Creator
- Easy CD Creator Deluxe 4.x Suite - Easy CD Creator Deluxe, CD Copier Deluxe, CD Spin
Doctor, Direct CD, TakeTwo, Video CD Creator
This information applies to the following Operating System(s):
- Windows 95
- Windows 98
- Windows NT 4
Solution:
In order for the Sony CDU928E to work properly (with any recording
software), it must be set as the Master on the Secondary IDE channel. This information was
previously documented by Sony.
Product: Easy CD Creator | Sub-Product: Unspecified | Date Created: 12/15/1999 12:18 PM | Article Number: 991215-0001 |
Category: Troubleshooting / Error Messages | Date Updated: 09/11/2000 11:54 AM |
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43-10: Memorex CDRW-6424 not recognized by Easy CD 4.0..(Article #000523-0000)
Memorex CDRW-6424 not recognized by Easy CD Creator 4 (Article Number
000523-0000)
Description:
Easy CD Creator 4.0, 4.01, & 4.02 do not recognize my Memorex
CDRW-6424 CD recorder. The Memorex works fine as a CD reader in Windows. How can I resolve
this problem. http://www.adaptec.com/support/downloads/memorex_6424_update.reg
This information applies to the following product(s):
- Easy CD Creator Standard or Deluxe 4.0, 4.01, & 4.02
This information applies to the following Operating System(s):
- Windows 95
- Windows 98
- Windows NT 4
- Windows 2000
Solution:
Please Note: If you have problems downloading the file by
clicking on it in your browser window, then right click on the URL above and select
"Save Target As..." or "Save Link As..." from the pop-up menu.
Product: Easy CD Creator | Sub-Product: Unspecified | Date Created: 05/23/2000 06:26 AM | Article Number: 000523-0000 |
Category: Troubleshooting / Error Messages | Date Updated: 06/15/2000 01:56 PM |
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43-11: I am getting Buffer Underrun error message. (Article Number 990419-0002)
I am getting Buffer Underrun error message. How can I resolve this? (Article Number 990419-0002)
Description:
I am getting Buffer Underrun error message. How can I resolve this?
This information applies to the following product(s):
- Easy CD Creator Deluxe Suite 3.x
- Easy CD Creator Deluxe Suite 4.x
This information applies to the following Operating System(s):
- Windows 95
- Windows 98
- Windows NT 4
Solution:
See the following ASK articles for detailed information about Easy CD Creator and
each specific Microsoft operating system:
General Troubleshooting Steps:
Additional Troubleshooting for SCSI Device :
To access Adaptec's SCSI controller
setting, press [CTRL] + [A] during the boot sequence. To access non-Adaptec SCSI
controller, contact your SCSI controller vendor. For more information about configuring your SCSI controller and devices properly for CD
recording, please see the following ASK article: How
do I set up my SCSI card and devices properly for CD recording? (REF#990416-0022)
Product: Easy CD Creator | Sub-Product: Unspecified | Date Created: 04/19/1999 08:21 AM | Article Number: 990419-0002 |
Category: Troubleshooting / Error Messages | Date Updated: 04/28/2000 08:33 AM |
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