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Easy CD Creator (per Adaptec)

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Section 40 Easy CD Creator
  1. Standard troubleshooting steps for Easy CD Creator under Windows 98. (991102-0000)
  2. How do I find the firmware revision for my CD recorder? (990416-0033)
  3. Memorex CDRW-8220 not recognized by ECD 4. (000912-0008)
  4. Are Easy CD Creator, DirectCD, and TakeTwo compatible with Windows 2000? (000217-0000)
  5. How do I create an audio CD from multiple CD's? (990416-0038)
  6. I'm experiencing problems with the System Tests of Easy CD Creator 4.0. (991019-0004)
  7. Why do I hear pops and clicks in my audio tracks? (990416-0011)
  8. How do I add more data to a CD that already has data on it? (990416-0049)
  9. Why are there 2 second pauses between my audio tracks? (990416-0044)
  10. How can I extract tracks from standard audio CDs using Easy CD Creator 3.x? (990416-0042)
  11. How do I record an audio CD from source .wav files on my hard drive? (990416-0040)
  12. How do I get a video clip or home movie onto a CD? (990428-0015)
  13. How do I record an Audio CD in Disc-at-Once mode in Easy CD Creator 4? (990416-0041)
  14. The 3.x update patch is asking for licensed version of Easy CD Creator. (990419-0017)
  15. How do I Close the Disc? (990427-0128)
  16. How can I access previous sessions on my multi-session CD? (990416-0019)
  17. What is a disc image? How do I use disc images with Easy CD Creator? (990416-0050)
  18. When should I Use CD Mastering Software Instead of DirectCD? (990420-0026)
This site as well as many on the net are continuing to change daily, update, move, merge, etc...

Keeping the links active is difficult and many of the articles I have here are for the earlier versions of the software. I will keep them listed for archive purposes, if you find dead links, my apologies but more than likely they are gone for good.

http://www.roxio.com/enu/support/default.html

 

 

 

40-1: Standard troubleshooting steps for Easy CD Creator under Windows 98... (Article #991102-0000)

Description:
What are the standard troubleshooting steps for Easy CD Creator under Windows 95?

This information applies to the following product(s):

  • Easy CD Creator Deluxe 3.x Suite – Easy CD Creator Deluxe, CD Copier Deluxe, CD Spin Doctor, Session Selector, Sound Editor, Video CD Creator, Picture CD Creator, Photo Relay
  • Easy CD Creator Deluxe 4.x Suite – Easy CD Creator Deluxe, CD Copier Deluxe, CD Spin Doctor, Direct CD, TakeTwo, Jewel Case Creator, Web CheckUp, Session Selector, Sound Editor, Video CD Creator, Photo Relay

This information applies to the following Operating System(s):

  • Windows 98
  • Windows 98 Second Edition (SE)
Solution:

Standard troubleshooting for Easy CD Creator under Windows 98

  1. Installation and Version of Easy CD Creator
  2. System Environment
  3. Input / Output (I/O)
  4. CD Recorder and Media
  5. Advanced SCSI Programming Interface (ASPI)

  1. Installation and Version of the CD recording software:

    1. Before installing Easy CD Creator, uninstall all other CD recording software from your system using the "Add / Remove Software" control panel or the "Uninstall" document included with the particular program. This includes previous versions of Easy CD Creator and / or DirectCD.

      If you've already installed Easy CD Creator with other recording software on your system, then remove all of the CD recording packages (including Easy CD Creator) and then re-install Easy CD Creator.

    2. If you experience problems installing Easy CD Creator, then you may need to set your system up in a Microsoft defined "Clean Boot" as described in the " System Environment " section of this article (below).
    3. Once you've installed Easy CD Creator, make sure that you update it to the current version. You can check the version you have installed on your system by opening Easy CD Creator and selecting "About Easy CD Creator" in the "Help" menu.

      You can download the latest updates for all versions of Easy CD Creator at the " Updates & Upgrades for Adaptec CD-R Software " page at the following URL:

      http://www.roxio.com/en/jhtml/support/webcheckup.jhtml

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  2. System Environment:

    1. Verify that the only program running when you attempt to install and / or use Easy CD Creator is "Explorer" itself. This can be easily accomplished in Windows 98 through Microsoft's built in troubleshooting utility called the "System Configuration Utility:"
      1. Close all programs that appear in your Task Bar
      2. Close all programs that appear as icons in your System Tray (usually found in the lower right hand corner of your screen)
      3. In the "Start" menu select "Run," type "msconfig" and click "Ok."
      4. In the "General" tab of the "System Configuration Utility" change from a "Normal startup" to a "Selective startup." Under "Selective startup" uncheck the three boxes to:

        - "Process Config.sys file"
        - "Process Autoexec.bat file"
        - "Load startup group items"

      5. In the "General" tab of the "System Configuration Utility" click on the "Advanced" button in the lower right and then put a check in the box to "Disable UDF file system" (second option from the bottom). Click "Ok."
      6. Click "Ok" in the general tab. When you're asked if you want to restart your system now click "Yes."
      7. When your system has restarted press [CTRL]+[ALT]+[DEL] together to bring up the "Task Manager" (or "Close Program" window) and verify that only "Explorer" is running. If there are any other tasks in the list, then highlight them one at a time and click the "End Task" button.

        Please see the following Microsoft Technet article for more information on setting up a "Clean Boot" in Windows 98:

        How to perform clean-boot troubleshooting for Windows 98

    2. Boot your system into "Safe Mode." If you are unfamiliar with Safe Mode, please see the following Microsoft Technet article:

      Troubleshooting Windows 95 Using Safe Mode - Q156126

      1. Check your hard disks with Microsoft's Scan Disk or some comparable utility (Start Menu - Programs - Accessories - System Tools - Scan Disk). Run Scan disk until it reports "No Errors Found." If errors are found that Scan Disk cannot repair, then you'll likely need to use a commercial disk repair utility.
      2. Defragment your hard disks by using Microsoft's "Disk Defragmenter" or some comparable utility (Start Menu - Programs - Accessories - System Tools - Disk Defragmenter).
      3. Verify that there are no "ghost" entries for your recorder (or any other devices) in the "Device Manager" tab of the "System" control panel. Viewing the "Device Manager" in Safe Mode shows a literal history of hardware that has been connected to your computer. If there is more than one entry for your recorder (or other devices), then remove all entries for the recorder - when you reboot into normal mode the recorder will be properly redetected.
      4. Rename the following .vxd files found in the C:\Windows\System\Iosubsys\ directory:
        • scsi1hlp.vxd - rename to scsi1hlp.bak
        • atapchng.vxd - rename to atapchng.bak (only if you do not have an IDE / ATAPI CD ROM multi-disc changer)
        • necatapi.vxd - rename to necatapi.bak (only if you do not have an NEC CD ROM)
        • torisan3.vxd - rename to torisan3.bak (only if you do not have a Torisan CD ROM multi-disc changer)

        Please Note: There are other problematic .vxd and .dll files we have encountered that come with various 3rd party software / hardware packages. Particularly, we have seen that other packages that make use of the ASPI layer often install files that will conflict with the .vxd and .dll files necessary for Easy CD Creator to work properly. If you're still having problems after following all of these troubleshooting steps, then we suggest that you uninstall these types of software packages using your "Add/Remove Software" control panel.

      5. Launch Easy CD Creator to verify that it opens normally while in Safe Mode.

        Please Note: You cannot record while booted in Safe Mode but Easy CD Creator can be launched normally. If Easy CD Creator launches normally in Safe Mode but will not launch in Normal Mode, then there is likely a conflict with a protected mode driver or similar software.

    3. Update the BIOS and driver for your video card (also called display adapter). Check with the manufacturer for details on how to check your current version and how to upgrade if necessary.

      If you're having problems using the current driver from the manufacturer, then try using the "Standard VGA" driver provided by Microsoft

    4. Update the CMOS / BIOS of your motherboard to the current version. Check with the manufacturer for details on how to check your current version and how to upgrade if necessary.

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  3. I/O (Input / Output):

    All CD recorders connect to the motherboard through some sort of I/O connection (i.e., a path along which data travels to and from the recorder). Different troubleshooting applies to each specific I/O connection type:

    1. If you're using a SCSI recorder or other SCSI source devices, then please see the following A.S.K. article:

      How do I set up my SCSI card and devices properly for CD recording?

    2. If you're using an IDE / ATAPI recorder or other IDE source devices, then:
      1. Verify that all of your IDE devices are connected with known good cables and that each device's jumpers are properly configured (check with the device manufacturer for details about jumper configurations).
      2. Disable DMA (Direct Memory Access) so that the IDE Chipset on your motherboard is functioning in Standard Single or Dual FIFO Mode. DMA can cause many problems in the recording process since it allows the Operating System to "thread" disk reads and writes. In Standard Single or Dual FIFO mode the IDE Chipset cannot be interrupted by the Operating System before it completes a read or write operation - it is a non-threaded operation.

        To disable DMA on your system:

        1. Open the "System" control panel (Start - Settings - Control Panels - System)
        2. Click on the "Device Manager Tab"
        3. Expand the "CD-ROM" and "Disk drive" categories so you can see the devices listed in each branch
        4. Double click on each IDE / ATAPI drive and go to the "Settings" tab of the properties dialog window for the device
        5. Uncheck the "DMA" option
        6. Repeat the process for all IDE / ATAPI drives in BOTH the "CD-ROM" and "Disk drives" categories - the IDE chipset will remain in DMA mode if even one device remains checked for DMA

        See the following Microsoft Technet articles about DMA / Bus Mastering for more information:

        1. Problems with Removable IDE Drives in Win 95
        2. Computer with Ultra DMA IDE Controller May Hang
        3. DMA Check Box Does Not Remain Checked (specifically the "More Information" section)
      3. If your recorder or other IDE / ATAPI source devices are connected to an add-on UltraDMA 66 controller, then try connecting them to the IDE controller on the motherboard.
    3. If you're using a Parallel recorder, then:
      1. Verify that the Parallel Port mode is configured properly in your motherboard CMOS / BIOS setup utility (check with the manufacturer of your recorder for details on how to verify the proper mode and how to change it if necessary)
      2. Verify that you have the current Parallel to SCSI or IDE / ATAPI converter installed for your recorder (check with the manufacturer for details on how to verify the driver version and how to update if necessary)
      3. Disconnect all Parallel devices other than the recorder to ensure that they are not interfering with the recording process (Printers, Scanners, etc,…)
    4. If you're using a USB recorder, then:
      1. Verify that the USB to ATAPI / SCSI driver for your USB recorder is current - this can be found under the SCSI Adapters category in your Device Manager (check with the manufacturer for details on how to verify the driver version and how to update if necessary).
      2. Verify that your USB recorder is connected with a known good cable.
      3. If you're USB recorder is connected through a USB Hub or extension cable, then try connecting it directly to one of the USB ports on your computer.
      4. See the following Microsoft Technet articles for more details:

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  4. CD Recorder and Media:

    1. Verify that the firmware on you're recorder is current. To check which firmware your recorder currently has:
      1. Open the "System" control panel (Start - Settings - Control Panels - System)
      2. Click on the "Device Manager" tab
      3. Expand the "CD-ROM" category so you can see the devices listed in this branch
      4. Double click on the entry for your CD recorder and go to the "Settings" tab of the "...Properties" dialog window
      5. In the upper right hand corner you should see a listing for "Firmware revision"

      Once you have noted the firmware version for your recorder, check with the manufacturer to verify that it is current. If it is not current, you should update to the current version. Please see Adaptec's " Contacting CD Recorder Manufacturers " at the following URL for more information:

      http://www.adaptec.com/adaptec/partners/cdrec.htmll

    2. If you're having difficulty recording with one specific brand of media, then make sure you try one or two other quality name brands of media to ensure it's not an issue with a specific brand or type media.

      The media (both CDR and CDRW) must support the recording speed you choose. For example: if you record at 8x, then the media must be rated for 8x recording.

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  5. ASPI (Advanced SCSI Programming Interface):

    ASPI is a layer of software used by Easy CD Creator to communicate with the recorder. This layer of software is used for all recorders (SCSI, IDE / ATAPI, Parallel, and USB) and therefore it is crucial that ASPI is installed properly.

    To verify that ASPI is installed properly on your system please download and run Adaptec's ASPI check utility from the following URL:

    ftp://ftp.adaptec.com/pub/BBS/win95/aspichk.exe

    If your ASPI layer is installed properly, then ASPICHK should report that:

    "ASPI is properly installed and is fully operational"

    If ASPICHK reports that "ASPI is not properly installed," then you'll need to reinstall Easy CD Creator so that the ASPI layer is properly installed and up to date.

    Please Note: Even though ASPICHK shows "Windows 95" in the upper right hand corner of the program window, it is fully compatible with Windows 98 (since the ASPI layer for Windows 95 and 98 is identical).

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Related information:

See the following ASK articles for more information about Easy CD Creator and Windows 95 and Windows 98:




Product: Easy CD Creator Sub-Product: Unspecified Date Created: 11/02/1999 12:54 AM Article #: 991102-0000
Category: Troubleshooting / Error Messages Date Updated: 03/02/2000 01:44 PM    

 

 

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40-2: How do I find the firmware revision for my CD recorder? (Article #990416-0033)

Description:
How do I find the firmware revision for my CD recorder?

This information applies to the following product(s):

- N/A

This information applies to the following Operating System(s):

- Windows 95
- Windows 98
- Windows NT 4

Solution:
To check the firmware version for your CDR / CDRW drive:

Under Windows 95 / 98:
  1. Go to the Taskbar.
  2. Select Start.
  3. Select Settings.
  4. Select Control Panel.
  5. Double-click on the System icon.
  6. Select the Device Manager tab.
  7. Click + sign next to CD-ROM category.
  8. Double-click on your specific CD recorder.
  9. Select the Settings tab. A dialog box will appear listing your recorder model with the firmware revision. Write this information down so you have it handy when you place your order or call tech support.

Under Windows NT:

  1. Go to the Taskbar.
  2. Select Start.
  3. Select Settings.
  4. Select Control Panel.
  5. Double click on "SCSI Adapters"
  6. The next step depending on whether your recorder is an IDE or SCSI model: If it is an IDE drive, double-click on the "IDE... " section. If it is a SCSI drive, double-click on the name of your SCSI adapter.
  7. Double-click on your recorder's name in the list.
  8. Select the "Settings" tab from the "Properties" page. (This page will show the firmware revision for your drive, look for "Firmware revision:" in the right column.)



Product: Easy CD Creator Sub-Product: Unspecified Date Created: 04/16/1999 03:31 PM Article #: 990416-0033
Category: How To Date Updated: 10/26/1999 11:36 AM    

 

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40-3: Memorex CDRW-8220 not recognized by ECD 4 (Article 000912-0008)

Memorex CDRW-8220 not recognized by Easy CD Creator 4 (Article Number000912-0008)

Description:

My Memorex CDRW-8220 CD recorder is not recognized by Easy CD Creator 4.0, 4.01, & 4.02. The Memorex works fine as a CD reader in Windows. How can I resolve this problem.

This information applies to the following product(s):

- Easy CD Creator Standard or Deluxe 4.0, 4.01, & 4.02

This information applies to the following Operating System(s):

- Windows 95
- Windows 98
- Windows NT 4
- Windows 2000

Solution:


To resolve this issue:

Verify that the CD recorder is detected and working as a CD reader in the operating system (that is, in Windows Explorer or My Computer)
Use the Memorex 8220 registry file from the following URL to update the Easy CD Creator registry entry:

http://www.adaptec.com/support/downloads/memorex_8220s_update.reg

Open the directory where you saved the file
Double click on the file (or right click on the file and select "Merge" from the pop-up menu) to apply it.

Reboot your system.

The Memorex CDRW-8220 should now be detected as a valid destination drive in Easy CD Creator

Please Note: If you have problems downloading the file by clicking on it in your browser window, then right click on the URL above and select "Save Target As..." or "Save Link As..." from the pop-up menu.



Product: Easy CD Creator Sub-Product: Unspecified Date Created: 09/12/2000 12:10 PM Article Number: 000912-0008
Category: Troubleshooting / Error Messages Date Updated: 09/26/2000 12:55 PM    

 

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40-4: Are Easy CD Creator, DirectCD, and TakeTwo compatible with Windows 2000? (Article #000217-0000)

Description:
Are Easy CD Creator, DirectCD, and TakeTwo compatible with Windows 2000?

This information applies to the following products:

- Easy CD Creator Deluxe 3.x Suite
- Easy CD Creator Deluxe 4.x Suite

This information applies to the following Operating System(s):

- Windows 2000

Solution:
The following compatibility chart defines the versions of Adaptec CD recording software that are compatible with Microsoft Windows Operating Systems:
  Windows 95 / 98 / NT 4.0 Windows 2000 Professional *
Easy CD Creator

All versions **

4.02

DirectCD

All versions **

3.01

TakeTwo

All versions **

1.03

* Please Note: Only clean installations of Windows 2000 Professional are supported:

  • Upgrades to Windows 2000 Professional from Windows 95, 98, or NT are not supported
  • Windows 2000 Server, Advanced Server, and Datacenter Server are not supported

** Please Note: Although all versions are supported we recommend that you update your software to the most current revision available for your particular version.

Updates for components from version 4.0 and 4.01 can be downloaded from Adaptec as individual update patches at the following URL:

http://www.roxio.com/en/jhtml/support/webcheckup.jhtml


Product: Easy CD Creator Sub-Product: Unspecified Date Created: 02/17/2000 02:13 PM Article #: 000217-0000
Category: Configuration / Installation Date Updated: 05/05/2000 02:16 PM    


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40-5: How do I create an audio CD from multiple CD's? (Article #990416-0038)

Description:
How do I create an audio CD from multiple CD's?

This information applies to the following product(s):

- Easy CD Creator Deluxe Suite 3.x - Easy CD Creator Deluxe

This information applies to the following Operating System(s):

- Windows 95
- Windows 98
- Windows NT 4

Solution:
In order to create a compilation audio CD:
  1. Select New CD Layout from the File menu or open an existing CD layout.
  2. Click the Audio CD Layout tab.
  3. Insert the source CD, which contains the songs you want to record, into your CD-ROM drive.
  4. In the left-hand upper section of the window, select the drive where the source CD is located to view the list of songs on the CD.
  5. Drag the songs that you want to record from the right hand upper section into the lower window.
  6. Repeat steps 3-5 for each existing music CD from which you want to record songs.
  7. Select Create CD from the File menu when you have placed all of the songs that you want to record into the Audio CD Layout window. The CD Creation Setup box appears.
  8. Go to the Advanced tab. If the CD is full: Choose Close Disc. If you will be recording more tracks later: Choose Leave Session Open. Click OK.

    Easy CD Creator begins recording your CD layout to a blank CD.

    If you have chosen to record from more than one source CD, the software will prompt you to insert the next audio CD when needed.

    If you are using the recorder as the source, the software will prompt you to switch between the original and the blank between every track.

    If you have chosen to Leave the Session Open, you will not be able to play the disc in any player, including the recorder. You will also have to manually keep track of how many minutes have been recorded to the CD.

    When the CD is finished, a final message box appears notifying you that the recording is complete.



Product: Easy CD Creator Sub-Product: Unspecified Date Created: 04/16/1999 03:45 PM Article #: 990416-0038
Category: How To Date Updated: 04/28/2000 08:22 AM    

 

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40-6: I'm experiencing problems with the System Tests of Easy CD Creator 4.0... (Article #991019-0004)

Description:
When I run the CD Recorder test under Easy CD Creator 4.0 it reports that my CD recorder is only capable of 1x recording even thought its capable of 2, 4, 6, or 8x recording. How can I resolve this problem?

This information applies to the following product(s):

-Easy CD Creator Deluxe Suite 4.0

This information applies to the following Operating System(s):

- Windows 95
- Windows 98
- Windows NT 4

Solution:
Due to numerous issues found and confirmed with the CD recorder test portion of "System Tests" we recommend that you not use this test, particularly under Windows NT.

The CD recorder test will most likely be removed in version 4.01 of Easy CD Creator (which will also be available as an update to version 4.0).

All other portions of "System Tests" work normally and will remain in Easy CD Creator 4.01 - this includes testing the transfer rate on all drive types and testing CD ROM, CDR, CDRW drives for their capacity to perform Digital Audio Extraction as well.


Product: Easy CD Creator Sub-Product: Unspecified Date Created: 10/19/1999 04:21 PM Article #: 991019-0004
Category: Troubleshooting / Error Messages Date Updated: 11/10/1999 01:25 PM    

 

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40-7: Why do I hear pops and clicks in my audio tracks? (Article #990416-0011)

Description:
Why do I hear pops and clicks in my audio tracks?

This information applies to the following product(s):

- Easy CD Creator Deluxe 3.x Suite - Easy CD Creator Deluxe, CD Copier Deluxe, CD Spin Doctor, Sound Editor

- Easy CD Creator Deluxe 4.x Suite - Easy CD Creator Deluxe, CD Copier Deluxe, CD Spin Doctor, Sound Editor

This information applies to the following Operating System(s):

- Windows 95
- Windows 98
- Windows NT 4

Solution:
To resolve this issue you must find the source of the noise. Use your CD-ROM drive and a standard audio CD to create a .WAV on the HD. Play the .WAV file and listen closely to see if any noise can be heard.. If you hear noise in the .WAV file, then your CD-ROM drive is not performing Digital Audio Extraction (DAE) cleanly - the noise is being added into the .WAV file during the process of DAE. If your CD-ROM drive cannot perform DAE cleanly, then you'll need to perform the same test with your CDR / CDRW. If your CDR / CDRW creates clean .WAV files, then you'll need to use it as your source for extracting audio tracks before recording.

If there is noise in both .WAV, then lower the extraction setting in the program (Tools, Options, Advanced) and repeat the above steps.

Other scenarios and possible resolutions:
  • If the problem sounds like repeated or skipped samples, rather than clicks or hissing, the problem is probably jitter during extraction.
  • If you're using track-at-once recording, you may get a short click or silent "hiccup" at the start of each track. Hiccups are unavoidable, but you should be able to get rid of the click by slowing the extraction speed
  • If you're using disc-at-once recording, and are still getting a short click at the *start* of every track, then your wave editing software is probably writing the sound file with the headers still on it. You'll need to use a wave-editing program to remove the header manually.
  • If you are getting clicks in the middle of a track, they are either being added when pulling the data off the disc or when writing it. If the .WAV file plays without clicks, then your CD recorder may be failing somehow during the write process. Try reducing the recording speed.
  • If you are getting clicks at the end of a track, it's possible that the software used to create the .WAV file put some information at the very end. You'll need to use a wave-editing program to remove the footer manually.
  • If you must use track-at-once, make sure you're writing it all in one session. PC-based CD players may be able to see tracks in later sessions, but the CD player in your stereo system can't.
  • If you are getting pops, clicks, or scratches between your audio tracks after you have recorded them to CD, the problem could be one of the following:
    1. Clicks / Scratches - When an audio track is converted to .WAV, header information is added to the beginning and text added at the end of the file. The header tells what type of file it is, and the text at the end is part of the file descriptor. The software does not always strip the data from the end, and it gets recorded to the CD. When an audio player tries to play the data, it comes out as a click at the end of the track. To prevent clicks from occurring, use a .WAV editor that will strip the ending data from the .WAV file. You can also use the recorder to create the .WAV files by Pre-Record to WAV Files (Easy CD Creator) by right mouse clicking on the already added audio track.
    2. Pops - When the laser on the recorder disengages between each audio track, this is called Track-at-Once recording. This movement sometimes gets recorded to the CD as extra noise sounding like a soft pop. To prevent the pop from occurring, the audio tracks will need to be recorded from .WAV files on the hard drive using the Disc-at-Once option (assuming your recorder supports Disc-at-Once).



Product: Easy CD Creator Sub-Product: Unspecified Date Created: 04/16/1999 11:10 AM Article #: 990416-0011
Category: Troubleshooting / Error Messages Date Updated: 01/03/2000 08:56 AM    

 

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40-8: How do I add more data to a CD that already has data on it? (Article #990416-0049)

Description:
How do add more data to a CD that already has data on it?
Solution:
If the CD is full, or has been closed, you will not be able to add more data.

If the CD is not full:

1. Place the data CD back in the recorder.
2. Open a New CD Layout from the File menu.
3. In the upper left-hand box, browse to the drive/folder containing the data you wish to add.
4. From the upper right hand box, drag the files you wish to record into the lower box.
5. Select CD Layout Properties from the File menu.
6. Go to the Data Settings tab. Choose Automatically Import Previous Session. This ensures that the two sets of data get linked together so that both are accessible.
7. Make sure the data settings for the new data match the settings for the previous session. The software does not set this automatically.
If you receive a message after telling it to record that asks if you want to add a new volume, the settings do not match. If you answer with:
Yes: The sessions will not be linked. You will only be able to see the last session recorded.
No: the recording process will stop and you will be placed back in to the layout.
Change the settings in the CD Layout Properties, Data Settings until the new volume message stops appearing.
8. Select Create CD from the File menu.

Follow these instructions for every new session you wish to add to the CD.
The CD now contains two sessions on the CD. You can continue to add more sessions to the CD until the CD is full. Just be sure to import previous sessions (the default setting) so you can read all of the data on the CD.


Product: Easy CD Creator Sub-Product: Unspecified Date Created: 04/16/1999 04:09 PM Article #: 990416-0049
Category: How To Date Updated: 04/28/2000 08:26 AM    

 

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40-9: Why are there 2 second pauses between my audio tracks? (Article #990416-0044)

Description:
I'm copying an audio CD that does not have any pauses between the tracks (e.g., live recording). The copy I make has 2 second pauses between the tracks. How can I resolve this?

This information applies to the following product(s):

- Easy CD Creator Deluxe 3.x Suite - Easy CD Creator Deluxe, CD Copier Deluxe

- Easy CD Creator Deluxe 4.x Suite - Easy CD Creator Deluxe, CD Copier Deluxe

-Easy CD Creator 5.x Suite - Easy CD Creator, CD Copier


This information applies to the following Operating System(s):

- Windows 95
- Windows 98
- Windows ME
- Windows NT 4
- Windows 2000
- Windows XP

Solution:
In order to record a disc without pauses between the audio tracks you must record in Disc-at-Once (DAO) mode. If you record an audio disc in Track-at-Once (TAO) mode (the default), there will be a gap of two seconds between the audio tracks.
CD Creator: TAO mode is the default mode for audio recording in Easy CD Creator versions 3.x and 4.x. In order to record an audio CD in DAO you need to change the default setting:

CD Creator: TAO mode is the default mode for audio recording in Easy CD Creator versions 3.x and 4.x. In order to record an audio CD in DAO you need to change the default setting:

  • If you're using CD Creator 3.x, then you simply need to complete your audio CD layout, click on the "Record" button (or select "Create CD" from the file menu) and then select the "Advanced" tab in the "CD Creation Setup" window that appears. Here you'll find the selection for DAO or TAO.
  • If you're using CD Creator 4.x/5.x, then you simply need to complete your audio CD layout, click on the "Record" button (or select "Create CD" from the file menu) and then select the "Advanced" ("Options") button in the "CD Creation Setup" window and then you'll see the DAO / TAO options in the "Write Method" section.

CD Copier: DAO mode is an option in CD Copier only in version 4.x - it is not available in CD Copier 3.x. If you're using CD Copier version 4.x/5.x and you want to select DAO mode, go to the "Advanced" tab and you'll see the option to select "Disc-at-Once."

Spin Doctor: All versions of Spin Doctor are limited to TAO mode. If you want to record analog sources as DAO, then you'll need to use Spin Doctor to save the tracks to your hard drive as .wav files and then use CD Creator to record these tracks to disc in DAO.



Product: Easy CD Creator Sub-Product: Unspecified Date Created: 04/16/1999 04:01 PM Article #: 990416-0044
Category: General Date Updated: 10/25/2001 03:47 PM    

 

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40-10: How can I extract tracks from standard audio CDs using Easy CD Creator 3.x? (Article #990416-0042)

Description:
How can I extract tracks from standard audio CDs to WAV files on my hard drive using Easy CD Creator 3.x?


This information applies to the following product(s):

- Easy CD Creator Deluxe Suite 3.x

This information applies to the following Operating System(s):

- Windows 95
- Windows 98
- Windows NT 4

Solution:
To convert standard audio tracks from CD into .WAV files on your hard drive using Easy CD Creator 3.x:
  1. Open Easy CD Creator
  2. Select "Audio CD Layout"
  3. Select the drive that contains the audio CD in the upper left hand window
  4. Drag the tracks you want to convert to .WAV files to the bottom window from the list of tracks in the upper right hand window
  5. Highlight the track in the bottom window
  6. From the "Track" menu select "Pre-record to WAV file"

    WAV file: WAV is a file format in which Windows stores sounds as waveforms. Such files have the extension .wav. WAV files can be recorded at different rates. When WAV files are recorded at 44.1 kHz, 16-bits, and stereo, they are essentially identical to the music CDs that you buy.

  7. Follow the prompts to specify where you want to save the files and what you want to name them



Product: Easy CD Creator Sub-Product: Unspecified Date Created: 04/16/1999 03:53 PM Article #: 990416-0042
Category: How To Date Updated: 04/28/2000 09:01 AM    

 

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40-11: How do I record an audio CD from source .wav files on my hard drive? (Article #990416-0040)

Description:
How do I record an audio CD from source .wav files on my hard drive?

This information applies to the following product(s):

- Easy CD Creator 3.x - Easy CD Creator
- Easy CD Creator 4.x - Easy CD Creator

This information applies to the following Operating System(s):

- Windows 95
- Windows 98
- Windows NT 4
Solution:
To record an audio CD using source .wav file on your hard drive:
  1. Insert a blank CD into your CD recorder
  2. Select New CD Layout from the File menu
  3. Click the Audio CD Layout tab
  4. In the upper left-hand window, browse to the folder containing the source .wav files
  5. Select the .wav files you want to record from the upper right hand window and drag them down into the lower window
  6. Select Create CD from the File menu when you have finished adding all of the source .wav files you want to record to your CD layout.

Related Information:

How can I extract tracks from standard audio CDs using Easy CD Creator 4.x? (Article #991018-0001)

How can I extract tracks from standard audio CDs using Easy CD Creator 3.x? (Article #990416-0042)


Product: Easy CD Creator Sub-Product: Unspecified Date Created: 04/16/1999 03:49 PM Article #: 990416-0040
Category: How To Date Updated: 03/06/2000 10:18 AM    

 

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40-12: How do I get a video clip or home movie onto a CD? (Article #990428-0015)

Description:
How do I get a video clip or home movie onto a CD?
Solution:
To create a CD with video on it, you must first process your video clip or home movie into a White Book (Motion Picture Experts Group) file, a digital format that can be read by Video CD Creator. This can be done using a video capture board or some of the new MPEG peripheral devices. If the video clip or home movie has already been digitized in a different file format, there are software programs, such as Xing Encoder, that can convert it to the MPEG format. To use Video CD Creator, your system must have a video MPEG player such as ActiveMovie from Microsoft (this is freeware available from Microsoft's web site). Once you have the video clip in an acceptable format, you can use Video CD Creator to burn a video CD or a CD-I disc.

* A White Book MPEG file is an MPEG1 file with defined playback parameters for the frame rate (frames per second) and TV resolution. It also includes instructions on how to write to the CD.


Product: Easy CD Creator Sub-Product: Unspecified Date Created: 04/28/1999 08:58 AM Article #: 990428-0015
Category: How To Date Updated: 08/13/1999 04:06 PM    

 

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40-13: How do I record an Audio CD in Disc-at-Once mode in Easy CD Creator 4? (Article #990416-0041)

Description:
How do I record an Audio CD in Disc-at-Once mode in Easy CD Creator 4?

This information applies to the following product(s):

- Easy CD Creator Deluxe 4.x Suite

This information applies to the following Operating System(s):

- Windows 95
- Windows 98
- Windows NT 4

Solution:

Both Easy CD Creator 4.x and CD Copier 4.x support recording Audio CDs in Disc-at-Once (DAO) mode.

Please note: Easy CD Copier does not remove the standard two second gap when recording in DAO mode. CD Copier will replicate the gaps on the original Audio CD (if it contains them). Therefore, if you are trying to remove the two second gaps from an Audio CD that currently contains them, we recommend that you use Easy CD Creator rather than CD Copier.

To record an Audio CD in DAO mode using Easy CD Creator 4.x:

  1. Open Easy CD Creator 4.x from the Start menu (Start / Programs / Adaptec Easy CD Creator 4 / Features / Easy CD Creator)
  2. Open a new Audio CD layout (File / New CD Layout / Audio CD)
  3. Insert the source music CD into your CD-ROM drive
  4. In the upper left, highlight the drive letter for your CD-ROM drive - the track list should appear on the right
  5. Click the Extract button on the toolbar.
  6. In the "Extract Audio Track(s) to File(s)" dialog box select the destination on your hard drive where you want to save the tracks as .wav files and then select save
  7. In the "File name" box, either type the file name(s) for the selected track(s) or let Easy CD Creator automatically name the files for you by leaving the default text "-- Generate File Names Automatically --" in this box
  8. In the "Save as type" drop-down list box, select the type of file you want to save the track as (WAV file is the default)

    WAV: WAV is the Windows default file format for storing sounds as waveforms. WAV files can be encoded at different rates or qualities. When WAV files are encoded at 44.1 kHz, 16-bit, and stereo, they are nearly identical in quality to the tracks on commercial music CDs. WAV files encoded in CD quality take up approximately 10 MB of disk space for every minute of audio. A standard 74 minute Audio CD will require between 750 - 800 MB of free space on your hard disk.

  9. In the "Format" drop-down list box, select the audio format you want for the extracted file
  10. Save the track(s) to your hard disk by selecting "Save"
  11. Once Easy CD Creator has finished extracting the track(s) from your audio CD(s), then open a new Audio layout (File / New CD Layout / Audio CD)
  12. In the upper left, browse to the folder where you saved the audio files and then highlight it - the audio files should appear in the upper right
  13. From the upper right, drag all the desired tracks into the lower portion of the screen. If they are not in the correct order, then you'll need to re-arrange them
  14. Click the Record button
  15. In "CD Creation Setup" dialog box, click on the "Advanced" button
  16. Select Disc-at-Once in the "Write Method" portion of the "CD Creation Setup" dialog box
  17. Record

This requires a CD recorder that supports Disc-at-Once (DAO). If the DAO option is grayed out, then your recorder does not support this function.


Product: Easy CD Creator Sub-Product: Unspecified Date Created: 04/16/1999 03:52 PM Article #: 990416-0041
Category: How To Date Updated: 03/10/2000 12:05 PM    


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40-14: The 3.x update patch is asking for licensed version of Easy CD Creator... (Article #990419-0017)

Description:
The update patch is asking for licensed version of Easy CD Creator which I already have installed. How do I resolve this problem?

This information applies to the following product(s):

- Easy CD Creator Deluxe Suite 3.x

This information applies to the following Operating System(s):

- Windows 95
- Windows 98
- Windows NT 4

Solution:
If you are having problem upgrading to the latest patch from our web site, try the following :
  1. Clean out the C:\WINDOWS\TEMP directory - move or delete all files and folders from this directory
  2. Uninstall Easy CD Creator
  3. Install Easy CD Creator but do not restart when asked to
  4. Update using the patch then restart the system.




Product: Easy CD Creator Sub-Product: Unspecified Date Created: 04/19/1999 01:28 PM Article #: 990419-0017
Category: Troubleshooting / Error Messages Date Updated: 11/09/1999 02:49 PM    

 

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40-15: How do I Close the Disc? (Article #990427-0128)

Description:
How do I Close the Disc
Solution:
To listen to the CD you recorded on a home or car CD player, you must close the disc, meaning that you cannot add more songs to the CD. If you did not select Close Disc After Write in the Recording Options, you can follow these steps to close the disc after the recording process is complete :

1. Insert the CD you want to close in your CD-R drive.
2. Select the CD Recorder in the Select Music Destination box and click Select.
3. Click the Close disc now button in the Music Destination box.

The Recording Progress dialog box appears and notifies you that the disc is being closed. When CD Spin Doctor is finished closing the disc, the CD tray opens. The close disc process can take up to a few minutes depending on your CD recorder.


Product: Easy CD Creator Sub-Product: Unspecified Date Created: 04/27/1999 02:43 PM Article #: 990427-0128
Category: How To Date Updated: 08/13/1999 03:30 PM    

 

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40-16: How can I access previous sessions on my multi-session CD? (Article #990416-0019)

Description:
When I browse my multi-session CD in Windows Explorer or My Computer I only see the data from the last time I recorded to the disc. Where is the data that I previously recorded to the disc and how can I access it?

This information applies to the following product(s):

- Easy CD Creator Deluxe 3.x Suite - Easy CD Creator Deluxe 3.x
- Easy CD Creator Deluxe 4x Suite - Easy CD Creator Deluxe 4.x

This information applies to the following Operating System(s):

- Windows 95
- Windows 98
- Windows NT 4

Solution:
By default both Easy CD Creator 3.x and 4.x "automatically import" or link the previous session when recording the 2nd and subsequent session(s) to a multi-session CD. This means that you should be able to access the data from any of the sessions you've recorded on a multi-session CD when you browse the CD with Windows Explorer. If you're not able to access the data from previous session(s) in Windows Explorer, then the default setting was most likely changed.

A special utility called "Session Selector" is included with both Easy CD Creator Deluxe 3.x and 4.x that allows you to select which particular session (from a multi-session CD) you want to be displayed or active in Windows Explorer. Once you specify the session you want to be active, you can then use Windows Explorer to copy the data from that particular session to your hard drive. Once copied to your hard drive, the data can then be re-recorded to a new CD. Here are the steps:

  1. Insert the multi-session CD into your CDR / CDRW drive
  2. Open Session Selector
    • Easy CD Creator 3.x - Start Menu - Programs - Adaptec Easy CD Creator - Advanced Features - Session Selector
    • Easy CD Creator 4.x - Start Menu - Programs - Adaptec Easy CD Creator 4 - Features - Session Selector
  3. Select the CDR / CDRW drive containing the multi-session CD under My Computer in the left side of the Session Selector window
    • The list of sessions on the multi-session CD appears in the right side of the Session Selector window
    • The CDR / CDRW drive letter appears next to the active session on the CD
  4. Select the session that you want to access
  5. Select "Activate Session" from the "Tools" menu - the CDR / CDRW drive letter should now appears next to the session you selected indicating the session is "Active" and it's contents will be displayed in Windows Explorer

    (Note: The last session on the disc is always the default session "activated" and displayed by Windows Explorer)

  6. Select "Explorer" from the Tools menu
    • The Session Selector activates the session, opens Windows Explorer, and displays the contents of the active session in the Explorer window
    • You can use standard Windows Explorer commands to open, view, and close files and folders in the session
  7. In Explorer, copy the data from the previous session to your hard drive
  8. You can now re-record this information to a new CDR / CDRW disc


If you're using an OEM version of Easy CD Creator and don't have the Session Selector utility, then you can attempt to retrieve your data from a previous session(s) by using the "Import Session" command from the "Disc" menu. This process will work only if the multi-session CD is open and there is sufficient free space on it to create a new session (roughly 15-30 MB). Here are the steps:

  1. Insert the multi-session CD into your CDR / CDRW drive
  2. Copy all of the data from the current session to your hard drive (this will serve as your ONLY backup since you will not be able to access the data after making changes to the disc)
  3. Open Easy CD Creator
  4. Select "Import Session" from the "Disc" menu
  5. Select the second to the last session (assuming the session was linked to all previous sessions). For example:
    • If you see 5 sessions in the "Import Session" window, then select session number 4
    • If you see 9 sessions in the "Import Session" window, then select session number 8
  6. In the CD Layout, verify that all of the data you wish to access (excluding the current session that you've backed up to your hard drive) is in the layout
  7. Do not add any files or folders to what you see in the layout
  8. Select "Create CD" from the "File" menu
  9. Once the CD is written, you should now be able to access the data from Windows Explorer



Product: Easy CD Creator Sub-Product: Unspecified Date Created: 04/16/1999 12:00 PM Article #: 990416-0019
Category: Troubleshooting / Error Messages Date Updated: 10/01/1999 09:50 AM    

 

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40-17: What is a disc image? How do I use disc images with Easy CD Creator? (Article #990416-0050)

Description:
What is a disc image? How do I use disc images with Easy CD Creator?

This information applies to the following product(s):

- Easy CD Creator Deluxe Suite 3.x
- Easy CD Creator Deluxe Suite 4.x

This information applies to the following Operating System(s):

- Windows 95
- Windows 98
- Windows NT 4

Solution:
A CD or disc image is a single large file that is a representation of the whole set of data and programs as it will appear on a CD. A CD image refers to both content and logical format.

To create an Audio CD from a CD image, you need to first create the CD image, then record the CD image to a CD. Creating a CD from a CD image is typically done when you want to write your data to the hard disk first, then record it to CD to avoid a buffer underrun; or when you want to write the CD image to hard disk once, then record it several times to different CDs to save processing time

Tip: When making a CD image, make sure you have enough space on your hard disk to store the image file. A blank CD typically holds up to 650 MB of data (depending on the CD media).

Using Easy CD Creator 4.x to create a disc image
Using Easy CD Creator 4.x to create a CD from a disc image
Using Easy CD Creator 4.x to create a disc image
Using Easy CD Creator 4.x to create a CD from a disc image

To create a disc image with Easy CD Creator 4.x:

  1. Insert a blank CD into your CD-Recorder (the destination drive).
  2. Click the small arrow next to the New button on the toolbar and then select Audio CD from the drop-down list.
  3. If you are recording tracks from an existing music CD, insert the music CD into your CD-ROM drive (the source drive). If you are recording WAV or MP3 files, continue with the next step.

    Note: You can record any combination of tracks, WAV, or MP3 files to an Audio CD.

  4. In the left pane of the Explorer section, select the CD-ROM drive containing the music CD; a list of the tracks on the CD appear to the right. If you are recording WAV or MP3 files, select the folder where your files are located.

    Note: If information about the music CD is found locally on your hard disk, the CD title, artist name, and the name of each track are displayed. If this information does not appear, and you have access to the Internet, click the Internet button on the toolbar to download the information from the online CDDB™ Music Service.

  5. Select the track, WAV, or MP3 file you want to record in the right box of the Explorer section, and then click Add. Repeat until the Audio CD Layout contains all of the tracks and files that you want to record.

    Note: If you have tracks on other music CDs that you want to record, repeat steps 3-5 for each music CD from which you want to record. During the actual record process, Easy CD Creator prompts you to reinsert the appropriate music CD for the music track being recorded.

  6. From the File menu, select Create CD Image.
  7. Type a filename, and select a location for the file.
  8. Click Save.

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To create a CD from a disc image using Easy CD Creator 4.x:

  1. From the File menu, select Create CD from Disc Image.
  2. Select the image file (.cif file) you want to make into a CD and click Open. The CD Creation Setup dialog box appears.
  3. Click OK to start recording.

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To create a disc image with Easy CD Creator 3.x:

  1. Add your data and/or audio files to the CD Layout (see related topics below).
  2. Select Create Disc Image from the File menu.
  3. Choose the location on your hard drive where you want to save the disc image.
  4. Type in the name of the file (*.cif) and click Save.

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To create a CD from a disc image using Easy CD Creator 3.x:

When creating a CD from a disc image, you must use a blank CD. Any previous sessions recorded to the CD would become inaccessible because the TOC is not updated to include previous sessions when writing from a disc image. To create a CD using a previously prepared disc image, follow these steps:

  1. Insert a blank CD into your CD recorder.
  2. Select Create CD from Disc Image from the File menu.
  3. Select the image file you want to make into a CD and click Open. The CD Creation Setup dialog box appears.
  4. Make changes, if any, to the CD Creation Setup settings and click OK.

    Easy CD Creator Begins creating your CD from the disc image. When the CD is finished, a final dialog box appears notifying you that the recording is complete.

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Product: Easy CD Creator Sub-Product: Unspecified Date Created: 04/16/1999 04:44 PM Article #: 990416-0050
Category: How To Date Updated: 04/28/2000 08:56 AM    

 

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40-18: When should I Use CD Mastering Software Instead of DirectCD? (Article #990420-0026)

Description:
When should I Use CD Mastering Software Instead of DirectCD
Solution:
You should use CD mastering software, such as Easy CD Creator, to make CDs when you want to make:

Distribution to Field offices
A test copy of a CD before having it factory-duplicated
CDs that can be read on different operating systems such as DOS or Windows 3.x
Audio CDs
Special data CDs, such as a CD-Extra disc

Refer to your CD mastering software's online Help for more information.


Product: DirectCD PC Sub-Product: Unspecified Date Created: 04/20/1999 03:10 PM Article #: 990420-0026
Category: General Date Updated: 08/11/1999 11:25 AM    


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